25+ of the Best College Websites & Why They Stand Out

According to the most recent E-Expectations Trends Report, college and university websites are the resource current high school students turn to most often for information about an institution. That means your college website matters — a lot.

If you’re considering rebuilding or redesigning your college website, you’ve come to the right place! The expert web designers and developers at Kanopi Studios have extensive experience with optimizing higher education websites to drive traffic and engagement. 

We’ve helped higher education clients increase user engagement by 71%, exceed user experience and accessibility standards, and break the mold with vibrant design. 97% of our clients return year after year, demonstrating our commitment to long-term website success. 

Leaning on our experience, we’ve compiled top college website examples and tips to improve your university’s online presence. We’ll cover:

First, let’s clarify why having a well-designed college website is so important. 

Why is high-quality college website design essential?

A college website needs to meet the needs of many different users. It must provide vital information to current students, staff, parents, and alumni. At the same time, it must empower new students and donors and help recruit staff.

A high-quality, user-friendly website design is key to helping you meet the needs of your diverse audience and communicate your core message. 

Also, your university’s website is often the only informative resource used by “stealth applicants,” or students who apply without first inquiring or connecting with your marketing team. That means your website carries a lot of weight in these prospective students’ decision-making process. 

6 Effective Features of Higher Ed Websites

These elements in particular help capture your audience’s attention and deliver need-to-know details:

The six essential elements of top college websites (listed below)

1. Compelling design

A well-designed website not only attracts potential students but can also provide a positive user experience that encourages prospects to explore the rest of the site and engage with more content.

When designing your own website, remember that less is more. Instead of cluttering the website with information, focus on clean, organized pages that are easy to navigate. Leave ample white space around important elements like calls to action (CTAs) to make them stand out. Doing so will help potential students find the information they need quickly and easily.

2. Accessibility

Under Section 504 and Title II, educational institutions must provide all individuals, including those with disabilities, equal access to important information and opportunities online. By making your website accessible, you avoid legal issues and demonstrate a commitment to promoting diversity, equity, and inclusion.

Check if your site adheres to accessibility and compliance laws, such as the Web Content Accessibility Guidelines. If it doesn’t, use Kanopi’s favorite tools and tech to meet these standards.

3. Engaging virtual tours

Virtual tours provide an immersive experience that can include panoramic photos, videos, and student-led tours that help prospective students better understand the campus. This insight is particularly important for students who cannot visit in person due to distance or other limitations.

Several of the following universities partner with YouVisit to add virtual tours to their websites. Consider whether working with an external partner is the best option for creating your own.

4. Mobile-friendliness

Members of Gen Z spend an average of over six hours on their phones daily, and you must meet these current and potential students where they are. Mobile optimization ensures your website is accessible on mobile devices and provides a positive user experience for all visitors.

To make your website mobile-friendly, adjust the layout and content to fit the screen size and resolution of the device on which it is being viewed. This can include reordering content, resizing images and videos, and adjusting font sizes. Other strategies for mobile optimization include simplifying the navigation menu, reducing page load times, and optimizing images and videos for mobile devices.

5. Detailed admissions pages

A comprehensive admissions page is a critical tool in a college’s recruitment strategy. It provides a clear path for potential students to navigate and ultimately submit their applications.

When crafting your admissions page, include information on how to apply, application requirements, deadlines, and important dates. It should also provide details on tuition and fees, scholarships, and other financial aid opportunities.

6. Individuality

A unique website helps distinguish your college or university from the competition. It can also leave a lasting impression on potential students, making it easier for them to understand your mission and values.

As you build your website, think about what makes your institution special. To differentiate yourself from other institutions, showcase your college’s unique and compelling aspects, such as programs, student life, or notable alumni.

Best College Websites: Our Top Picks

We’ve compiled our picks for the best college websites to explain what they are doing right and how you can replicate those best practices in your own website strategy. We’ve grouped each website based on the strategies they execute particularly well, including:

Best College Website Designs

McGill University

Embracing minimalist design

The McGill University website homepage

McGill University is a public research university located in Montreal, Canada. It is one of Canada’s top universities and is known for its prestigious academic programs and research. The McGill website provides a wealth of information about the university, including its history, faculty, student life, and research initiatives.

What’s excellent about McGill University’s web design:

  • Minimalist look: McGill’s homepage is clean and minimalist while still providing essential content to its users.
  • Inclusive language: The homepage call to action (CTA) uses second-person, inclusive language to help prospective students visualize their place on campus. 
  • Simple but engaging typography: The McGill website maintains simplicity throughout its typography, but did you notice the switch between serif and sans serif fonts? This creative choice offers more visual intrigue without being distracting. 

Loyola University Maryland

Dynamic visuals

Loyola University Maryland homepage

Based in Baltimore, Loyola University Maryland is one of the oldest Jesuit institutions in the United States. The Loyola Maryland website promotes the school’s Catholic values while providing plenty of information and opportunities for prospective students, donors, and faculty alike.

Standout features of Loyola University Maryland’s web design:

  • Straightforward navigation: The main navigation menu is streamlined with three CTA buttons — “Visit,” “Apply,” and “Give” — that link to high-demand pages.
  • Helpful white space: White space is used effectively to improve readability, enhance visual clarity, and draw attention to important information.
  • Dynamic homepage video: A professional, compelling video at the top of the homepage makes the website more dynamic and memorable.

Flagler College

Bold branding and engaging scrolling

Screenshot of the Flagler College homepage, showcasing why it's one of the best college websites

Flagler College is a small private institution located in St. Augustine, Florida. The university’s website promotes its historic roots while providing easily accessible resources for students, faculty, and other stakeholders.

Why Flagler’s web design exceeds expectations:

  • Homepage video: The homepage features an engaging video showcasing the campus, complete with a pause button to improve accessibility.
  • Bold colors: Flagler’s bold and eye-catching branding is on full display with colors that shift as you scroll down. 
  • Streamlined user pathways: Flagler worked with Kanopi’s web designers to simplify user pathways, helping visitors find what they need quickly. For example, the First Year Applicants page includes all the steps interested students need to follow to apply to the college in an easy-to-understand list. 
  • Simple navigation: The homepage also includes a convenient menu, allowing users to jump to different sections on the page. As a result of the structure and navigation updates supported by the Kanopi team, the Flagler site won two w3 Awards last year.

Roosevelt University

Interactive user interface

Homepage and mobile view of the Roosevelt University website

Roosevelt University is a private institution with campuses in Chicago and Schaumburg, Illinois. Roosevelt’s website prioritizes a highly engaging, interactive experience that makes it easier for current and prospective students, alumni, and other university community members to find opportunities that align with their interests.

What makes Roosevelt one of the best college websites:

  • User-friendly sign-on: With the help of Kanopi’s development experts, Roosevelt migrated its website to a more user-friendly Drupal instance that offers a convenient single sign-on for all user accounts.
  • Welcoming homepage: Roosevelt’s inviting homepage CTAs offer simple pathways for common user intentions, such as requesting more information, scheduling a visit, or completing a virtual tour. 
  • Inclusive pricing structure: Roosevelt emphasizes its relatively cheaper price tag when compared to other private universities, as well as its financial aid opportunities. This makes the website more inclusive for prospective students from all financial backgrounds.

University of Pennsylvania

Timely, relevant content and unified branding

University of Pennsylvania website homepage

Founded by Benjamin Franklin, the University of Pennsylvania (UPenn) is one of the nine colonial colleges established before the signing of the Declaration of Independence. The UPenn website offers a straightforward, clear view of the school’s priorities, including sustainability, diversity, and inclusion commitments.

What we like about the University of Pennsylvania’s web design:

  • Bold hero image: As soon as users arrive on UPenn’s homepage, they are greeted with an engaging hero image related to current events at the school. 
  • Consistent design: Each page maintains a consistent visual style, color scheme, and typography to create a unified and professional appearance.
  • Dynamic content: The homepage is frequently updated with the latest news, events, and ways to keep in touch with the university on social media. This lends a dynamic, active feel to the university’s web presence, letting visitors know this college is serious about informing its audience about the latest happenings. 

Oberlin College and Conservatory

Site-wide visually engaging content

Oberlin College and Conservatory is one of the best college websites for design, as revealed in this homepage screenshot.

Oberlin College, located in Oberlin, Ohio, has a rich history of progressivism and student activism. The university’s website features diverse academic offerings, from a music conservatory to a strong liberal arts focus.

What we love about the Oberlin website:

  • Informational homepage video: The homepage automatically plays a reel highlighting the college’s campus, facilities, and student life.
  • Engaging visuals: The site uses high-quality images to give users a glimpse of what the college offers.
  • Hierarchical page structure: Content is arranged with visual hierarchy in mind, guiding the user’s eye to the most important elements on the page first.

The University of Texas at Austin

Robust navigation

A screenshot of the UT Austin homepage.

The University of Texas (UT) at Austin is a public research university in Austin, Texas, with over 51,000 students enrolled. The university’s branding and visual identity are evident throughout the website.

Here are the most effective elements of the UT Austin website design:

  • Detailed navigation: A comprehensive drop-down navigation bar helps visitors find exactly what they’re looking for.
  • Engaging imagery: High-resolution images and engaging graphics enhance the overall look and feel of the website.
  • Aesthetically pleasing use of color: UT Austin’s burnt orange brand color contrasts stylishly with the effective use of white space and bold text.

Best College Websites for Accessibility

Cornell University

Compliant and welcoming website

Homepage for Cornell University, one of the best college websites for accessibility

Based in Ithaca, New York, Cornell is a private Ivy League university offering seven undergraduate and seven graduate divisions. As a land-grant university, Cornell’s website keeps its research focus front and center while offering vital admissions and other academic information for current and prospective students.

What we like about Cornell’s accessible website design:

  • Strong color contrast: Vibrant, bold colors pass accessibility contrast requirements.
  • Useful alternative text: Images include concise and accurate alternative text for visually-impaired users.
  • Welcoming language: The content features first-person language, such as “we are a diverse community of scholars,” to promote inclusion.

Adelphi University

Adept at accepting accessibility feedback

A screenshot of the Adelphi homepage.

Adelphi University is a private institution located in Garden City, New York. According to its website, the university offers undergraduate and graduate programs in various academic disciplines, including social work, nursing, education, business, psychology, and more.

What makes the accessibility approach excellent:

  • Captioning: Transcripts and closed captions are available for audiovisual content, enabling individuals with hearing impairments to access the information.
  • Descriptive alt text: Images are backed by descriptive alternative text, making the site accessible to people using screen readers.
  • Accessibility feedback: The site includes an accessibility form, where users can report questions or concerns related to individuals with disabilities and their experience accessing content. The responses help the university stay accountable and further improve its accessibility standards.

University of Notre Dame

Simple, logical, accessible design

Homepage for the University of Notre Dame, one of the best college websites

Powered by a Catholic mission, the University of Notre Dame is located in South Bend, Indiana. It serves 8,000 undergraduate students and is noted for its football team as much as its prestigious academics, with both elements reflected on its robust website.

Why the University of Notre Dame’s accessible web design impressed us:

  • User-friendly navigation: A clear and consistent navigation system makes it easy for all users to find and access various website sections.
  • Keyboard-navigation-friendly: All interactive elements, such as buttons and forms, can be accessed and activated using only the keyboard, which is vital for individuals who cannot use a mouse.
  • Logical page structures: Headers are organized logically and hierarchically, helping screen readers navigate the content easily and improving overall readability.

University of Iowa

Engaging, accessible user experience

A screenshot of the Iowa homepage, one of the best college websites.

The University of Iowa (UI) is a public research university in Iowa City, Iowa. Its website boasts renowned academic programs, including those in medicine, engineering, business, and the arts.

How the University of Iowa’s accessibility commitment makes an impact:

  • Simple keyboard navigation: Although the website lacks an accessible name on the search button and has a miss-coded background video, its functionalities can be operated using a keyboard alone, without requiring a mouse. This is a crucial aspect of website accessibility.
  • Adjustable fonts: Users with low vision can adjust font size according to their needs without breaking the website’s layout.
  • High contrast: Sufficient color contrast between text and background enhances readability for people with visual impairments or color blindness.

Award-Winning College Websites

Some college websites are so effective, engaging, and visually appealing that they’re recognized on a larger stage. One such form of recognition is the Webby Awards, an annual award ceremony recognizing the top websites of the year. 

In the list below, we’ve compiled a few top examples of higher education websites honored with Webby Awards or nominations in recent years. These websites use exemplary audience engagement and visual design strategies, so note which elements you could borrow to improve your university’s website. 

Moore College of Art & Design Digital Viewbook

Distinctive and creative visual look

Homepage for the Moore College of Art & Design Viewbook

The Moore College of Art & Design is a private Philadelphia art school for women, nonbinary, and gender-nonconforming students. The college’s online promotional viewbook provides a unique and visually engaging resource for prospective students to envision their place at the school. We can honestly say we don’t see many college websites as unique and colorful as this one. 

Here’s what caught our attention in the Moore College Viewbook:

  • Unique comic-book-style design: The viewbook offers an engaging user experience reminiscent of reading a comic book. Bold colors, flashing elements, and unique microinteractions feel like walking through an animated world. 
  • Helpful user pathways: Visitors can select their own pathways using CTAs designed to provide tailored information for each educational path.
  • Heavy visual emphasis: A variety of photos from different events and programs give prospective students a realistic look at what life in the program is like. 

School of the Art Institute of Chicago

Unique microinteractions and branding

SAIC homepage

The School of the Art Institute of Chicago (SAIC) is a private art school considered one of the top art schools in the United States. The school’s website offers a veritable visual feast, with dynamic content and bold branding. 

Standout features of this website include:

  • User-focused navigation: The “Resources for” menu item speaks directly to the needs of different user groups, with convenient links to relevant informational pages. 
  • Microinteractions: The “Why SAIC?” section on the homepage features creative microinteractions — when users hover over each photo, they turn into dynamic videos that bring the content to life. 
  • Captivating colors: The site uses bold, eye-catching colors to create a more playful experience. 

University of San Francisco

Showcasing value to prospective students

Homepage for the University of San Francisco, one of the best college websites

The University of San Francisco (USF) is a private Jesuit university in San Francisco, California. The USF website highlights the university’s diverse student body, quality of education, and value. Prospective students can easily access information on every program available, from undergraduate and graduate degrees to research programs. 

Why we like this higher ed website:

  • Compelling hero image: The primary image on the homepage is a striking solo shot of a student with a university building in the background. The photo is simple yet effective, allowing prospective students to envision themselves on campus. 
  • Effective use of statistics: The homepage spotlights key statistics related to the university’s success, including information about campus diversity, social mobility, and lifetime earnings. These statistics are presented clearly so prospective students can easily understand how the university will support them.
  • Pop-out menu: The website uses a pop-out hamburger menu that keeps the header uncluttered. 

Best Virtual College Tours

Rice University

Unique illustrations

Screenshot of Rice University’s virtual tour.

Rice University is a private research university located in Houston, Texas. It is noted for its high level of research and strong academic reputation, with a 6:1 student-to-faculty ratio. The Rice website highlights upcoming events alongside statistics about the university’s rankings and student population.

Here are the standout features of the Rice virtual tour:

  • Engaging visuals: The site offers a fun twist on the typical virtual tour with an unexpected graphic layout that is still intuitive to use.
  • Interactivity: An interactive map allows users to explore different areas of the campus, including academic buildings, residence halls, sports facilities, and more.
  • User-friendly search functionality: A search bar encourages users to quickly look up landmarks and destinations, perfect for new and prospective students finding their way around campus.

University of Pittsburgh at Bradford

Accessible use of virtual reality

Screenshot of the Pitt Bradford virtual tour.

The University of Pittsburgh at Bradford is a regional campus of the University of Pittsburgh. Nestled among the Allegheny mountains, this school offers 115 academic programs to its 1,500 students. Its website showcases the variety of outdoor activities available while giving prospective students a glimpse into what life at the university is like with a carousel of homepage images.

Why the University of Pittsburgh at Bradford’s virtual tour caught our eye:

  • Effective VR use: The website features a virtual campus tour that uses virtual reality (VR) to provide users with a 360-degree immersive experience.
  • Student insights: The tour features video testimonials from current students, providing insights into their experiences, campus life, and extracurricular activities.
  • Accessibility: The virtual tour is accessible to users with disabilities, providing keyboard navigation options, captions for videos, and alt text for images.

Morehouse College

Screenshot of Morehouse College’s virtual tour

Morehouse College is a private, historically Black men’s college located in Atlanta, Georgia. The school is noted for playing an important role in the civil rights movement in the United States and for its robust alumni network, known as “Morehouse Men.”

Why the Morehouse College virtual tour stands out:

  • Interactive elements: The virtual tour for Morehouse College includes interactive elements that users can click on to read more about notable landmarks, alumni, and programs.
  • Immersion: 360-degree photos and videos provide an immersive view of key campus locations, giving prospective students a sense of being physically present.
  • Opportunities to connect: The tour includes links to the college’s social media accounts, allowing prospective students to explore campus life further and stay updated on current events.

Best Mobile College Websites

Members of Gen Z spend an average of over six hours on their phones daily, and you must meet these current and potential students where they are. Mobile optimization ensures your website is accessible on mobile devices and provides a positive user experience for all visitors.

To make your website mobile-friendly, adjust the layout and content to fit the screen size and resolution of the device on which it is being viewed. This can include reordering content, resizing images and videos, and adjusting font sizes. Other strategies for mobile optimization include simplifying the navigation menu, reducing page load times, and optimizing images and videos for mobile devices.

Stanford University

Responsive, convenient mobile experience

Screenshot of Stanford's mobile-optimized website

Another prestigious American university, Stanford enrolls over 17,000 students. Its campus, located in Stanford, California, occupies 8,180 acres, making it one of the largest university campuses in the country. The Stanford website covers multiple aspects of the school’s mission, including events, academics, research, healthcare, campus life, and admissions, with different headers throughout the homepage.

What we like about Stanford University’s mobile design:

  • Responsive layout: The website layout automatically adjusts to fit various screen sizes and resolutions, ensuring the content is easily viewable and accessible on mobile devices.
  • Convenient forms: Forms are simplified for mobile use, with responsive input fields and easy-to-select options to enhance user engagement.
  • Appropriate tap-target layout: Buttons and interactive elements are designed with sufficient spacing to accommodate tapping with the thumb.

University of British Columbia

Optimal mobile performance and load speeds

Screenshot of UBC's homepage, showing why it's one of the top college websites for mobile-friendliness.

The University of British Columbia (UBC) is a top Canadian university located in Vancouver. Its website is simple and clean, spotlighting campus news alongside a strong research focus.

What makes UBC’s mobile design great:

  • Performance optimization: Images and videos are compressed for faster loading times on mobile devices.
  • Readability: Text is legible on smaller screens without users needing to zoom in.
  • Lack of pop-ups: Pop-ups are limited to avoid disrupting the mobile browsing experience, as they can be challenging to close on smaller screens and lead to user frustration.

Brown University

Facilitating mobile connections

Screenshot of the mobile version of Brown's website.

Brown University is a private Ivy League research university located in Providence, Rhode Island. It was founded in 1764 and is one of the oldest and most prestigious universities in the United States.

Why Brown University’s mobile approach stands out:

  • Mobile-optimized video: The video on the homepage automatically adjusts to a static image in the mobile version, which is much easier to view.
  • Simple contact options: Click-to-call options are prevalent throughout the site, allowing users to contact the college directly from their mobile devices.
  • Streamlined content: Content is easy to read on smaller screens, with concise paragraphs and legible font sizes.

Best College Website Admissions Pages

University of Arizona

Convenient information for a wide range of user groups

Screenshot of UA's admissions page.

The University of Arizona is a large public land-grant university located in sunny Tucson, Arizona. Its website covers all the academic information that prospective students are curious about and provides a thorough overview of the culture and experience of living in Tucson.

Why the University of Arizona’s admissions page is effective:

  • Tailored content for different user groups: The admissions overview page for the University of Arizona has dedicated sections for each type of applicant, including prospective first-year, graduate, international, transfer, and online students.
  • Convenient contact information: The page highlights clear contact details for the admissions office, allowing visitors to reach out for inquiries.
  • FAQs: There are also answers to frequently asked questions about the admissions process and college life.

Northwestern University

Helpful prospective student information

The admissions page for Northwestern University, one of the top college websites

Renowned for its journalism, management, and music schools, Northwestern University stands apart as one of the most prestigious schools in the United States and the world. The school’s website highlights its prominent research focus and its commitment to fostering a diverse, inclusive, global community.

Why Northwestern’s admissions page made our list:

  • Welcoming tone: The website features a warm and inviting admissions page that welcomes prospective applicants with second-person, inclusive language, saying, “Your Northwestern Direction starts here.”
  • Helpful information: The page provides a concise overview of the college, highlighting its mission, values, and unique selling points. It also provides clear and detailed information about the admissions process, including application deadlines, requirements, and steps.
  • Convenient touring options: The website offers multiple ways to explore the campus, including in-person tours and virtual info sessions. 

Georgetown University

Inclusive and informative content

Screenshot of the Georgetown admissions page.

Georgetown University is a private research university in Washington, D.C. This highly selective school is also the oldest Catholic university in the United States. The Georgetown website offers information for its broad audience, including students and parents, alumni, faculty, and staff.

Here’s what’s exciting about the Georgetown admissions page:

  • Diversity commitment: Georgetown’s admissions page features a diversity and inclusion statement, ensuring prospective applicants that this is a welcoming environment for all.
  • Testimonials: The page includes a personal testimonial from a current student to showcase the university’s impact.
  • Touring options: The page also links to the tour page, where users can either schedule an in-person visit or view the campus using virtual tour technology.

Washington State University

Focus on financial accessibility 

Screenshot of WSU's admissions page.

Washington State University (WSU), located in Pullman, Washington, is a renowned public research institution with a rich history spanning over a century. Its easy-to-use navigation guides visitors through academic programs, campus life, and research initiatives.

Why Washington State University’s admissions page stands out:

  • Financial accessibility: The WSU admissions page features two calculators that prospective students can use to estimate their total cost of attendance and need for financial aid.
  • Engaging video: A visually pleasing video walks students and their families through the process of paying for college and applying for scholarships.

Region-specific information: A clear section explains how to apply to each regional campus.

Most Unique College Websites

Western Washington University Department of Design

Uniquely engaging interactivity

This is a screenshot of University of Western Washington's Department of Design website.

Western Washington University (WWU) is the northernmost university in the contiguous United States and is frequently ranked as one of the best public universities in the West. The university’s Department of Design offers graduate students the opportunity to expand their skills holistically. Its website takes an interactive approach that helps inform and engage visitors.

What we like about Western Washington University Department of Design’s website:

  • Unique interaction opportunities: This school’s imaginative homepage hero allows users to move and position design imagery around the page with their mouse, perfectly reflecting their values and mission and engaging prospective students.
  • Specific CTAs: They bring the impact of donations to life by including images and details of what users’ money goes towards under their “Give” CTA, from a new Riso printer for their production lab to scholarships and field trips.
  • Casual vibe: The conversational and friendly tone of voice hooks users in and makes them want to read every last word of their content.

Kenyon College

Idiosyncratic homepage image structure

Kenyon College website homepage

Kenyon is a small private liberal arts college based in Gambier, Ohio. Although Kenyon’s student population is a mere 1,660, its website’s unique and streamlined design puts it head and shoulders above many larger schools’ sites. 

Why the Kenyon College website made the list:

  • Eye-catching hero image: The homepage takes a bold, minimalist approach, with a standout quote and a unique, compelling image of everyday campus life.
  • Dynamic event calendar: The site features an engaging and up-to-date event calendar showcasing campus initiatives, lectures, and other activities.
  • Student success: The rest of the site highlights current student and alumni accomplishments and stories, showcasing their successes and experiences at the college.

Rhode Island School of Design – Alumni

Simple but effective design

Screenshot of the RISD alumni page.

The Rhode Island School of Design (RISD) is one of the most prestigious fine arts schools in the United States. The school’s alumni website reflects its design-driven mission, showcasing unique and interactive elements that offer visual intrigue and engage visitors.

Here’s what’s exciting about the RISD Alumni website:

  • Animated microinteractions: The clever use of animation, including the news and events scroll in the middle of the page and the hashtag scroll at the bottom, adds interest and serves a clear and useful purpose.
  • Success stories: The website highlights alumni stories, showcasing their successes and experiences at the college.
  • Simple but effective branding: The stark black-and-white design maintains a streamlined look without feeling boring.

How to Build the Best College Website with Agency Help

Website design agencies like Kanopi can help you optimize your college website by organizing content in an intuitive and visually pleasing way. Our team of specialists also offers a website growth plan once your website launches to help you stay on track toward your goals.

We offer a robust catalog of services to help support university websites at any stage of their development, including:

List of Kanopi’s services that support higher ed websites (explained below)
  • User research and persona development: We study your audience to understand their needs, preferences, and interests. Services include stakeholder workshops, competitor analysis, content and user experience audits, and technical planning. 
  • UX blueprint creation: Using personas, we map out your website’s content to help your users navigate your site more efficiently and achieve their goals. 
  • Content strategy: Effectively telling your university’s story is key to driving audience engagement. We help refine your unique voice and style to captivate your audience with a compelling, unified message. 
  • Website design and development: Our design and development services are focused on ensuring your website’s front-end look and back-end structure are optimized to support your goals. Our services are built to boost conversions through accessible, interactive design and high performance. 
  • Ongoing support: We provide ongoing assistance to adapt your site to shifting audience needs and maintain security and high performance over time. 

Working with Kanopi could give your university website redesign project the structure and expertise needed to be successful. Contact us if you want to take a continuous improvement approach to your college or university website.

Additional Resources

For more information on how to create the best college website, check out these additional resources:

35+ Best Nonprofit Websites and Tips to Optimize Your Site

If you want to refresh your nonprofit or non-governmental organization (NGO) website, you’re in good company. According to the Nonprofit Tech for Good report, 68% of nonprofits have redesigned their websites in the past three years.

But without an in-house web designer or developer, it can be tough to know where to start. Because nonprofit websites tend to see high bounce rates of about 60%, compared to around 40% for websites in general, the stakes are high.

If your nonprofit wants to beat those odds, we’re here to help. Our expert web designers and developers at Kanopi Studios have worked with dozens of leading nonprofits worldwide to build secure, mobile-first websites that engage supporters and strengthen communities. 97% of our customers return year after year because they know we understand their audiences on a deeper level and they trust us to keep their sites healthy over the long term. 

When it comes to nonprofit web design, we know what works and what doesn’t. We’ve helped nonprofit clients increase page views per session by 37%, increase their accessibility scores, and unify their brands across dozens of member sites.

Based on this extensive experience, we’ve pulled together a complete guide to key elements and examples of an impactful nonprofit online presence

As you explore, note the strategies and design elements that resonate most. The best ideas often come from observing what’s already working and making it your own.

9 key features of an impactful nonprofit website

Before diving into our list of top examples, let’s explore a few essential elements that every engaging, impactful nonprofit website offers.

The nine essential elements of impactful nonprofit websites (all are listed below)

1. An aesthetically pleasing design and simple user experience (UX)

The best nonprofit websites offer seamless UX and a stylish, professional, uniform design. Top sites have a content strategy that meets their users’ needs and uses a variety of content types, from written text to photos and videos, to convey the mission. These sites understand their users’ generational differences and provide a tailored UX that reflects this, with flexible giving options and coordinated online and print experiences.

2. Accessible content and forms

Accessibility isn’t just a nice feature for nonprofit websites. In many cases, legal regulations like the Americans with Disabilities Act (ADA) require websites to be accessible to all visitors.

So, what are a few quick ways to improve your website’s accessibility? When using multimedia like video and images, include alternative text for visitors using screen-readers. Also, all of your content should be clear and easy to read by following color contrast standards. Your forms should be fully accessible as well, with descriptive form labels and high-contrast colors.

Use Kanopi’s recommended accessibility tools to help test your site’s accessibility, and remember to conduct plenty of manual testing to ensure compliance. 

3. Inspiring calls-to-action (CTAs)

The best nonprofit websites know who their users are and what motivates them to take action. Successful nonprofit marketing teams ask questions and research how their donors, constituents, and volunteers behave to identify changing trends. Then, they use CTAs and other simple navigation elements that make it easier for visitors to browse and find what they’re looking for.

4. Compelling storytelling

Supporters want to be part of a winning team. Focusing on successes allows users to envision how their time and donations will make a difference. Stories of building others up resonate and empower donors to join your nonprofit’s ongoing journey.

5. Creativity

Top nonprofit websites balance creativity with a simple user experience and consistent branding. Creativity doesn’t just have to mean creative design—it can encompass creative donation opportunities, online experiences, and other elements that show visitors something unexpected. For example, you could create an interactive map showcasing your mission’s reach in the community, or a variety of quizzes for users to test their knowledge of your mission. 

6. Logical structure and simple navigation

When visitors arrive on your nonprofit’s website, they should immediately be able to easily navigate to the information, landing page, form, or asset they’re looking for. Use a uniform page structure throughout your site and organize your pages with a simple top-level menu. Make sure vital pages like your online donation form are displayed prominently in your website’s menu and header. 

7. Uniform branding

Your nonprofit’s branding tells the world who you are and what you stand for. Your logo, colors, typography, visual style, and tone are key elements that help convey your mission and message. Your website should reflect your brand throughout so that it’s instantly recognizable to your supporters. 

8. Engaging visuals

Your website should incorporate authentic images showing real community members, volunteers, donors, and other stakeholders involved in your mission. 

Build a photo bank by taking professional photos at your organization’s events and volunteer opportunities, ensuring you have permission to use the photos from the subjects. Upload the visuals to your website’s content management system (CMS) to populate your site with inspiring, engaging photos that draw your audience in. 

9. Convenient donation page

A convenient, inspirational donation page is the centerpiece of your nonprofit’s website. Compelling donation pages feature a powerful call-to-action telling supporters why they should become donors, a simple form with just a few steps, and options to turn one-time gifts into recurring donations. The best nonprofit donation pages help turn casual visitors into dedicated supporters. 

Best nonprofit website examples

We’ve compiled excellent nonprofit website examples that expertly embody all of the features and best practices discussed above. We’ve grouped them into five categories based on what they do best:

Best nonprofit website designs

Girls Who Code 

Girls Who Code is among the best nonprofit websites available.

Girls Who Code seeks to close the gender gap in the technology industry by engaging and training girls in computer science and coding skills. They’ve served 450,000 girls through their variety of summer camps, clubs, and college prep programs. 

What we like about Girls Who Code’s website design: 

  • Girls Who Code’s inspiring mission statement takes center stage on their homepage hero, supported with imagery of the girls they represent.
  • Their site includes vibrant and bold colors that offer strong color contrast.
  • Their dedicated donation page provides a simple FAQ explaining how donations are spent and how to sponsor Girls Who Code if you’re a company.

Equal Opportunity Community Initiative 

This is a screenshot of Equal Opportunity Community Initiative's nonprofit website.

Based in Toronto, the Equal Opportunity Community Initiative (EOCI) is committed to improving the lives of vulnerable children, providing them an equal opportunity to reach their full potential. They prioritize five pillars to reach these goals: education, training, community, social mobility, and essential life needs. 

Why Equal Opportunity Community Initiative’s web design stands out:

  • The EOCI’s branded online donation page provides a seamless giving experience.
  • They have quick links to essential resources, providing different users with a clear starting point as they begin their journey through the site.
  • Engaging photos of the organization in action on the homepage helps visually tell the success story of the EOCI.

The California Wellness Foundation

The Cal Wellness website homepage

The California Wellness Foundation (Cal Wellness) is a community foundation dedicated to promoting good health and wellness for all Californians. This website presents its offerings to the community using powerful branding and a clear mission statement.

What we love about the Cal Wellness website:

  • The website’s design is highly accessible, conforming to the Level AA standards of the Web Content Accessibility Guidelines (WCAG). Accessible features include alternative text for images, sufficient color contrast between the foreground and background, and logical headings.
  • The site’s main menu is streamlined and easy to understand, using clear labels such as “Mission,” “Community,” and “Take Action.” 
  • Engaging, people-first visuals build emotional connection throughout the site. 

David Suzuki Foundation

This is a screenshot of the David Suzuki website, one of the best nonprofit websites.

The David Suzuki Foundation is dedicated to fighting climate change, restoring nature, and creating more sustainable communities. The foundation’s initiatives range from protecting caribou habitats in Ontario to supporting youth-led climate-related lawsuits. 

What we like about the David Suzuki Foundation’s web design

  • The DSF website is genuinely accessible, with concise and accurate alternative text for images on every page of their site.
  • Their straightforward user journeys for visitors who want to take action from the homepage, whether they wish to act online, locally, or in their own backyard.
  • The David Suzuki Foundation provides several flexible and innovative ways to give, including monthly and one-time donations, donating stocks, or virtual gifts.

Golden Gate National Parks Conservancy

Golden Gate Parks Conservancy website is one of our best nonprofit websites.

The Golden Gate National Parks Conservancy is dedicated to preserving the Golden Gate National Parks to be enjoyed by current and future generations. To accomplish this aim, the Conservancy focuses on four main areas: trail and park improvements, education and youth programs, ecosystem and wildlife conservation, and community programs and social impact. 

What’s great about the Golden Gate National Parks Conservancy’s web design

  • As part of Kanopi’s continuous website improvement program, ongoing improvements have resulted in a 31% decrease in bounce rate
  • Their embedded searchable directory within the homepage makes it easy for users to look up the park they’re interested in quickly.
  • They have clear user pathways for park visitors, volunteers, and donors from the homepage.

CARE

The Care website (seen here in a screenshot) is one of the top nonprofit websites.

CARE’s mission is to end poverty and achieve social justice. Their work extends to many areas, including fighting hunger and malnutrition, strengthening resilience in the face of climate change, and reducing the educational and economic gap to help women succeed. 

What’s great about CARE’s web design:

  • From letter-writing and advocacy to donating and volunteering, CARE provides flexible and creative ways to support their cause online, including their reimagined CARE Package in response to COVID-19. 
  • An eye-catching responsive infographic tells site visitors how much of their expenses go to program services in their static footer. 
  • CARE’s up-to-date news and stories section keeps supporters informed and engaged.

Children’s Organ Transplant Association (COTA)

Screenshots showing the COTA website’s mobile and desktop views

The Children’s Organ Transplant Association (COTA) helps reduce financial burdens for families with children who require organ transplants. This healthcare nonprofit equips volunteers and families with the resources and tools they need to fundraise on their own. The organization has supported thousands of patients and helped raise over $160 million since 1986. 

What we love about COTA’s nonprofit web design:

  • COTA turned to Kanopi for support in updating its website to transform it into a mobile-friendly, accessible, high-performance resource. The site’s flexible structure, bold branding, and readable content make it easy for anyone to navigate and engage with the site. 
  • With the help of Kanopi’s expert guidance, families can now access a secure, user-friendly online portal to review expenses and access fundraising how-to guides and tutorials. 
  • The site also has a strong storytelling component, with compelling video testimonials, blog posts, and direct quotes from those who have been supported by the organization.

Freedom Service Dogs of America

Freedom Service Dogs is another top nonprofit website.

Freedom Service Dogs partners veterans as well as children and adults with disabilities with trained assistance dogs. The dogs are completely free of charge for each individual. 

Here’s why Freedom Service Dogs is one of the best nonprofit websites: 

  • The monthly giving program is prominently displayed on the homepage, helping supporters easily become recurring donors. 
  • The site has straightforward “about us” and impact information, reassuring donors and other stakeholders that their support will be used wisely. 
  • The bold, eye-catching design captivates visitors with a red, white, and blue theme.

Best NGO websites for accessibility

Boys & Girls Clubs of America

Check out the Boys & Girls Clubs of America for an example of a best nonprofit website.

The Boys & Girls Clubs of America provide after-school and mentorship programs for kids. Clubs can be found in all 50 states, helping young people prepare for their futures, break the cycle of inequity, and improve their overall stability and well-being. 

What’s excellent about the Boys & Girls Clubs of America web design:

  • The Boys & Girls Clubs of America provides a clear user journey starting point right from their homepage hero, with a drop-down menu for parents, teens, supporters, and educators.
  • This nonprofit website features an accessibility menu that allows users to adjust the contrast, highlight links, increase text spacing, increase font size, and more.
  • The site offers a built-in screen reader, which reads text aloud from the website. This enhances the browsing experience without people needing to rely on external software.

Feeding America

This is a screenshot of Feeding America's homepage, an example of a best nonprofit website.

Feeding America is a hunger-relief organization dedicated to providing greater food security across the U.S. Their programs include mobile pantries, disaster food assistance, SNAP application assistance, and more. 

Why Feeding America’s accessible web design stands out:   

  • Feeding America’s website offers straightforward user journeys for donors, volunteers, and advocates. For instance, when you click “Take Action” in the menu, there are separate options to volunteer, donate meals, and host a food drive.
  • Large font sizes and high contrast increase the site’s readability while drawing attention to the most important content.
  • The navigation bar offers a clear and intuitive layout, making it easier for users with cognitive or motor impairments to find relevant information. The minimalistic design reduces cognitive load, while large, labeled buttons provide clear paths for actions.

The Humane League

The Humane League is a great example of a top nonprofit website.

The Humane League seeks to end the abuse of animals raised for food production. The organization runs advocacy campaigns to encourage the world’s largest food companies to adopt more humane animal welfare policies.  

What’s excellent about The Humane League’s accessible web design: 

  • The website is accessible across different devices, improving usability for all users regardless of their screen size.
  • The Humane League offers one-off and monthly donations directly from their homepage hero through a CTA that weaves potential donors into their success story.
  • The website’s navigation menu is consolidated into categories to avoid visually or mentally overstimulating users.

American Heart Association

The American Heart Association site is one of our examples for best nonprofit website.

The American Heart Association (AHA) prioritizes fighting heart disease and stroke through research and public education. The AHA website serves as an online donation hub as well as a valuable educational resource for learning more about various health topics. 

What’s great about the American Heart Association’s accessible web design: 

  • The AHA uses distinct colors that meet contrast standards, making the content on their site accessible to everyone.
  • Their powerful CTA ‘Help Stop the Silent Killer’ firmly plants prospective donors into the story they tell.
  • They provide flexible ways to donate, including information on their donation page about how the AHA uses donors’ money to address COVID-19.

The National Council for the Blind in Ireland 

This is a screenshot of the National Council for the Blind in Ireland's homepage and is an example of a best nonprofit website.

The National Council for the Blind in Ireland (NCBI) provides support and services to the vision-impaired. Their Bookshare website offers the largest accessible digital library in Ireland. 

Why The National Council for the Blind in Ireland’s accessible web design makes an impact: 

  • Kanopi is proud to partner with NCBI, creating an accessible site that’s AAA compliant with high contrast, large text, and font zoom.
  • Fun graphics, bright colors, and relatable student pictures keep visitors engaged.
  • There are straightforward user journeys for students, leisure readers, and educators that begin from the homepage.

Best nonprofit websites for calls to action

International OCD Foundation

The IOCDF website homepage

The International OCD Foundation (IOCDF) is an organization devoted to helping people with OCD and their loved ones access the information, resources, and support they need to thrive. Their website’s CTAs emphasize three primary actions: finding help, learning more about OCD, and getting involved in the community. 

Here’s what’s effective about the IOCDF website:

  • The homepage effectively uses three different colors to highlight the CTAs for each primary user action.
  • Working with Kanopi’s expert web developers, the organization created a dynamic, scalable directory that helps people in need connect more easily with healthcare providers.
  • The website also offers an interactive map to improve the user experience by making it easier to identify nearby providers. 

Mercy Corps

A screenshot of Mercy Corps’ homepage that features a heart-wrenching photo of destroyed buildings and strong calls-to-action to donate

Mercy Corps is a global humanitarian organization that works to alleviate suffering, poverty, and oppression in some of the world’s most vulnerable communities. They provide emergency relief in the wake of disaster, manage the effects of climate change and conflict, and create sustainable solutions in more than 40 countries.

Why Mercy Corps’ website design stands out:

  • The website features strategically placed donation buttons, often highlighted in a contrasting color to make them stand out. A “Donate Now” button is always visible in the navigation menu, enabling visitors to take action at any point in their browsing experience.
  • The site uses emotional imagery, videos, and personal stories from people impacted by Mercy Corps’ work. These stories create a deep emotional connection with visitors, motivating them to act, whether by donating, volunteering, or spreading awareness.
  • The site features compelling landing pages, like a matching gift page encouraging visitors to double their impact through a simple process. It provides a convenient search tool for donors to check if their company participates, motivating them to take immediate action through workplace giving.

Habitat for Humanity

The Habitat for Humanity website is one of the best nonprofit websites to look to for inspiration.

Founded in 1976 in Americus, Georgia, Habitat for Humanity is a nationwide nonprofit that helps individuals build, refurbish, or preserve homes. New homeowners contribute a certain amount of “sweat equity” to help build their new house in exchange for an affordable mortgage.

Why Habitat for Humanity‘s CTAs stands out:

  • Habitat for Humanity engages site visitors with an uplifting story of building strength, stability, and self-reliance through shelter.
  • Multiple “Donate Now” CTAs encourage donors to act right off the homepage. 
  • A static menu with quick links to their Facebook, Twitter, YouTube, Pinterest, and Instagram accounts alongside descriptive search functionality and a prominent donate button make it easy to connect with them.

St. Jude Children’s Research Hospital 

St. Jude Children's Research Hospital is a great example of a best nonprofit website.

St. Jude Children’s Research Hospital seeks to research, treat, and ultimately defeat childhood cancer and other life-threatening pediatric diseases. They cover the costs of treatment, travel, housing, and food for families with children facing childhood cancer. 

Why St. Jude Children’s Research Hospital’s CTAs make an impact: 

  • Users can translate St. Jude Children’s Research Hospital’s website into Spanish, making their site accessible to more people with just one click.
  • Their drop-down search menu, listed by the diseases they treat, is built with their users in mind and helps site visitors get the information they need quickly.
  • They weave donors into their success stories and explain the impact of giving simply and concisely.

The Michael J. Fox Foundation

The Michael J. Fox Foundation ranks among the top nonprofit websites.

The Michael J. Fox Foundation is dedicated to finding a cure for Parkinson’s disease using research and the development of advanced therapies. They operate without an endowment and seek to act as quickly as possible to direct funding toward vital research and projects. 

What we like about The Michael J. Fox Foundation for Parkinson’s Research’s web design: 

  • The Michael J. Fox Foundation tells a hopeful story, inviting users to ‘Celebrate Science’ from their homepage hero CTA.  
  • Their content focuses on their donors and the difference they make through their support throughout their whole site.
  • Moving and empowering quotes from people with Parkinson’s explain the importance of research and how each person’s action affects millions of people.

Leukemia & Lymphoma Society

A screenshot of LLS’s homepage that features red CTA buttons for donating and learning more about the organization’s work

The Leukemia & Lymphoma Society (LLS) seeks to eliminate blood cancers through pioneering research, education, and advocacy. They work toward this mission by offering support for patients, caregivers, researchers, and healthcare professionals. 

Here’s what caught our eye on the LLS website: 

  • The LLS homepage provides helpful resources for patients and caregivers, contributing to a stress-free browsing environment. 
  • There are multiple ways to stay in touch via social media and email, allowing supporters to connect via their preferred platform.
  • The homepage highlights prominent news articles and other updates to help keep visitors informed. 

Glacier National Park Conservancy

A screenshot of the Glacier Conservancy’s homepage that encourages visitors to enter a photo contest and includes bold calls to action

The Glacier National Park Conservancy is the official fundraising partner of Glacier National Park in Montana. It supports the park’s preservation, education, and research efforts through donations, grants, special projects, programs, and volunteer involvement. The Conservancy works to ensure that Glacier National Park remains a protected, vibrant natural resource for future generations.

What we love about Glacier Conservancy’s website design:

  • Glacier Conservancy’s website features a variety of ways to give, calling on supporters to donate, purchase items in an online store, submit matching gift requests, buy a special license plate from the DMV, and take other actions.
  • The organization uses Google Ads, making it incredibly easy to find the site. Through the Google Ad Grant program, they run ads that drive purchases from their online store, targeting keywords like “Glacier National Park Campgrounds” and “Glacier National Park Tours” to funnel visitors toward taking action. For reference, Getting Attention has an example of one of their ads, including performance results.
  • The site’s branding represents Glacier National Park well, with images that showcase the park’s scenery and animals. It also uses colors associated with the outdoors, including glacier blue, grassy green, and sunset burnt orange.

The Climate Reality Project

The Climate Reality Project (pictured here in a screenshot) is a top nonprofit website because of its bold calls to action and user-friendly resources.

Founded by former U.S. Vice President Al Gore, the Climate Reality Project is another education and advocacy organization working to mitigate climate change. The organization’s signature program is a leadership training corps that equips leaders fighting for climate change solutions with greater resources and knowledge.  

Here’s why The Climate Reality Project is one of the best nonprofit websites:

  • Bold calls to action on the homepage inspire visitors to get involved in fighting climate change, encouraging users to sign up for the organization’s email newsletter. 
  • User-friendly, concise educational resources help communicate climate change issues in an easily digestible way.
  • A streamlined online donation page that allows donors to show their support in just a few clicks. 

Girl Scouts

The Girl Scouts website is one of the best nonprofit websites because of its engaging images and clear user pathways.

Girl Scouts invites girls across America to participate in building life skills such as leadership, entrepreneurship, and active citizenship. Typical Girl Scouts activities include camping, volunteering, earning badges, and, of course, selling cookies.

What stands out about the Girl Scouts’ web design:  

  • Engaging, informative images show girls participating in rewarding activities, bringing the Girl Scouts’ mission to life. 
  • The full site is available in Spanish, increasing accessibility. 
  • Clear user pathways provide resources for all involved, including the Girl Scouts themselves, volunteers, and parents and families.

The ASPCA

The ASPCA is one of the best nonprofit websites because of its obvious donation opportunities and descriptive fundraising page.

The American Society for the Prevention of Cruelty to Animals (ASPCA) is a well-known animal welfare organization founded to be a voice for vulnerable animals. The organization’s main activities include helping reduce overwhelming shelter intake rates, relocating animals to safe homes, and providing spay/neuter services. 

Here’s what caught our attention on the ASPCA website: 

  • The organization is known for its heart-tugging commercials, and its website is no different. Compelling photos of animals in need engage visitors right when they land on the homepage. 
  • The large DONATE button in the top right corner catches potential donors’ attention and stays visible no matter where you navigate to on the site. 
  • The “Team ASPCA” fundraising page provides detailed descriptions for different fundraising opportunities that supporters can participate in, from birthday campaigns to hosting a fundraising event. 

Best NGO websites for storytelling

Doctors Without Borders 

The Doctors Without Boarders website is one of the best nonprofit websites.

Doctors Without Borders is an international non-governmental organization dedicated to delivering medical aid where it’s most needed, typically in war zones or countries impacted by disease. The organization’s commitment to independence and impartiality allows its volunteers to take action in instances where politics or bureaucracy might slow other humanitarian response efforts. 

What’s excellent about the Doctors Without Borders web storytelling: 

  • Doctors Without Borders keeps visitors informed with up-to-date news and events, including a link to a live online discussion about mental health from their homepage hero.
  • An engaging static infographic on where donor money goes appears in the footer on every page of their site.
  • Donor-centric language puts supporters at the heart of the mission. One example is, “Your gift helps us provide medical humanitarian aid for hundreds of thousands of people each year.”

The Ronald McDonald House

The Ronald McDonald House is a great example of a top nonprofit website.

Ronald McDonald House Charities accommodate families with children undergoing medical procedures or treatments, allowing them to stay in RMHC lodgings for free. This helps save families money by letting them avoid hotel costs, while also providing a little peace of mind while their children are undergoing treatment. 

Why the Ronald McDonald House digital storytelling makes an impact:

  • RMHC’s powerful hero image invites donors into the world of someone directly impacted by donor support, with a compelling CTA to read their story. 
  • Their red donate button with a heart icon catches the attention of site visitors.
  • The RMHC shares an engaging video filled with real families on their “Get Involved” page to empower volunteers.

Make-A-Wish Foundation

Make-A-Wish website homepage

The Make-A-Wish Foundation serves children with critical illnesses to make their “wishes” come true, whether they dream of meeting a celebrity, attending an iconic event, etc. The kid-friendly website leverages bright primary colors and powerful statistics to highlight the organization’s success.

Here’s what stands out on the Make-A-Wish website:

  • The homepage features a compelling testimonial quote from a child positively impacted by the organization’s mission.
  • The homepage is straightforward, focusing on donation opportunities and impact statistics.
  • The “Impact of a Wish” information page uses engaging scrollytelling to create an interactive narrative. 

The Salvation Army USA

This is a screenshot of the Salvation Army USA, an example of a best nonprofit website.

The Salvation Army is a Christian organization with a mission to combat homelessness and poverty and contribute to disaster relief. Supporters can help out by donating money or goods, hosting a fundraiser, or volunteering. 

How the Salvation Army USA online stories makes an impact: 

  • Their homepage hero with a compelling CTA makes it clear why people should act now and how.
  • Their site includes powerful films, making it possible for site visitors to hear directly from people whose lives are changed for the better through the Salvation Army.
  • The main services are broken down clearly on the homepage as well as a straightforward explanation of how the Salvation Army works to meet local needs.

The Conservation Fund 

This is a screenshot of the Conservation Fund's homepage and an example of a great nonprofit website.

The Conservation Fund seeks to protect America’s critical land and water through conservation and mitigation solutions. The organization is backed by a strong network of regional experts working to implement community-level change. 

What we like about The Conservation Fund’s web stories: 

  • The Conservation Fund puts its partners and supporters at the heart of their impact story.
  • They use engaging video stories to help users visualize what their donations go toward.
  • An interactive map shows the locations across all 50 states where the Conservation Fund has launched effective projects. 

The Nature Conservancy

The Nature Conservancy’s web design  is a great example of a best nonprofit website.

The Nature Conservancy seeks to tackle climate change, protect water and land resources, and build healthier communities to protect the global environment. They have lofty goals to achieve by 2030, including reducing CO2 emissions, helping 100 million people who are at risk of being impacted by severe climate change, and conserving 10 billion acres of ocean.  

Why The Nature Conservancy’s digital storytelling stands out: 

  • The Nature Conservancy uses inspiring imagery of animals and beautiful landscapes to emotionally connect users with nature and wildlife.
  • Using geolocation, the site recognizes where a user currently is and presents specific projects they’ve completed in that person’s state.
  • The Nature Conservancy features individual narratives about how conservation efforts have improved communities and ecosystems.

Alex’s Lemonade Stand Foundation for Childhood Cancer

Alex's Lemonade Stand is another one of our favorite nonprofit websites.

Alex’s Lemonade Stand helps fund research, spread awareness, and support families with the goal of curing childhood cancer. Since 2005, the organization has funded over 1,000 grants at 150 institutions. Alex’s Lemonade Stand also empowers kids to host their own lemonade stand fundraisers within their communities. Kids can host their own lemonade stand in their community, with the proceeds going to research projects and family support. 

These features make the Alex’s Lemonade Stand web design stand out: 

  • Their homepage includes a “Featured Hero” which highlights a beneficiary, includes a welcoming photo, and links to their unique story. When someone clicks through to the full story, the landing page also includes links to other beneficiaries’ stories, so readers can keep exploring.
  • The bold, playful colors and branding catch the eye while also appealing to the organization’s kid-friendly mission.
  • Alex’s Lemonade Stand regularly updates its site and blog with heartfelt stories, offering a behind-the-scenes look at its impact on childhood cancer. Each post highlights the personal journeys of children and families, the organization’s fundraising efforts, and the research advancements it funds.

Most creative nonprofit websites

World Wildlife Fund 

World Wildlife Fund has one of the best nonprofit websites.

The World Wildlife Fund (WWF) is an international conservation organization dedicated to reducing the negative impact of human activities on the environment. The WWF is the world’s largest wildlife and conservation organization, working in over 100 countries. 

What we like about the World Wildlife Fund’s web design: 

  • WWF offers a variety of resources for teachers to use in their classrooms to teach students about different animals and how to respect the environment. You can even sign up for a newsletter to receive regular resources.
  • This nonprofit website features interactive eCards that supporters can send to their friends and family to show they care about wildlife and the Earth.
  • The site includes interactive maps, quizzes, and free wildlife wallpapers to engage visitors.

Wounded Warriors Family Support

A screenshot of Wounded Warriors Family Support’s homepage that features an eye-catching American flag banner image

Wounded Warriors Family Support (WWFS) is a veteran-run charity that provides support to the families of wounded, injured, or fallen members of the U.S. military. For two decades, their mission has been to enhance the quality of life for military families by offering assistance and resources to help them cope with the emotional, physical, and financial challenges they face.

Why WWFS’ web design is unique and engaging:

  • This nonprofit website features unique donor engagement opportunities to boost retention, like hosting a race or golf event. Through an external platform, they also created eCards that people could send to a veteran, scholarship recipient, or friends to show support. You can explore WWFS’ eCard collection here.
  • The site prominently features awards, recognitions, and partnerships, showcasing the organization’s credibility and collaborations with other nonprofits and veteran groups.
  • WWFS offers a range of resources, such as information on respite care, family retreats, and mobility assistance programs. The website provides all the necessary details for families in need, including eligibility criteria, application processes, and timelines.

Covenant House

The Covenant House website made our list of the best nonprofit websites.

Covenant House provides support and housing for youths experiencing homelessness or trafficking. The organization offers a “continuum of care,” from street and van outreach to crisis care and long-term support. 

Why the Covenant House website is so inspiring:

  • Kanopi won two awards for our work on the Covenant website, helping this digital hub shine with updated integrations and donation processes, as well as an improved storytelling approach. 
  • The homepage offers multiple opportunities to get involved, from donating to participating in a Sleep Out event
  • Their “Meet Our Kids” page allows children impacted by homelessness to share their own stories. 

Memphis Zoo

The Memphis Zoo (pictured here in a screenshot) is another website that made our top nonprofit websites list.

Located in Memphis, Tennessee, the Memphis Zoo is home to over 3,500 animals, 500 species, and 19 exhibits. The zoo is supported by ticket sales, a membership program, direct donations, and corporate sponsorships. 

Our favorite elements of the Memphis Zoo website include:

  • Live animal cams turn the website into an engaging, interactive digital hub, rather than a static online experience. 
  • A detailed donation page offers donors greater flexibility with descriptions of different types of giving supporters can participate in.
  • High-quality images of animals and zoo visitors provide a professional, immersive browsing experience. 

The Malala Fund

The Malala Fund is one of the best nonprofit websites because of its sleek look and compelling content.

The Malala Fund helps girls pursue secondary education worldwide. The organization supports education advocates and activists, bolstering their work and connecting them to a global network that can provide support and professional development. 

Here’s why the Malala Fund made our best nonprofit websites list: 

  • The engaging, eye-catching homepage video brings the organization’s mission to life by showing the people it works with (which would be even better if the video were more accessible, with a pause or hide functionality). 
  • Compelling statistics showcase the extent of education and gender inequality in each country the Malala Fund operates. 
  • The website achieves a sleek look by making use of a mix of white space and pops of bright color. 

RAICES

The RAICES website is one of the best nonprofit websites because of its striking branding and user-friendly self-service portal.

The Refugee and Immigrant Center for Education and Legal Services (RAICES) works to support immigrants and refugees by providing free and low-cost legal services to families and children in detention. The organization also offers social services such as resettlement assistance, transit support, and more. 

What we like about the RAICES website: 

  • The striking branding incorporates visually-appealing colors and font choices. 
  • There are many easily-accessible resources for refugees and immigrants, from removal defense services to DACA renewals. 
  • A self-service portal allows donors to take control of their engagement by updating their personal information and contributions whenever they want. 

The END Fund

This is a screenshot of the END Fund nonprofit website.

The END Fund is a nonprofit devoted to mobilizing resources to address neglected tropic diseases. The organization uses donations to fund much-needed treatments. Their website places a major focus on their impact, with plenty of statistics related to their cause and programs. 

Unique features of the END Fund website include:

  • The site places an impressive focus on transparency and accountability, with a large and prominent annual report CTA on the homepage. 
  • The homepage clearly lays out the issue the organization addresses, giving visitors a solid understanding of the problem before diving into ways to help.
  • The website highlights three funds for supporters to donate to, providing more flexibility in allowing donors to choose campaigns that speak to their passions.

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7 steps to jumpstart your nonprofit web design strategy

Feeling inspired and ready to jump into planning or optimizing your nonprofit’s website design approach? Follow these steps to get up and running: 

  1. Establish your goals. Does your site need a full rebuild or a low-scope refresh? Evaluate its age, whether it aligns with your current branding, and its speed and performance. Older, outdated, slow websites may require a wider-ranging update than new, updated, fast ones. 
  2. Research your audience and develop personas. Use website analytics such as bounce rate, time on page, and donation conversions to understand your audience’s user behaviors and preferences. Send surveys or plan small focus groups to ask deeper questions about your site’s usability and effectiveness. 
  3. Create a website wireframe and moodboard. Both of these elements help you create a positive and holistic user experience for visitors. A website wireframe is the bare-bones outline of your site’s navigation and structure. A moodboard is a collection of visual elements (such as pictures, colors, and typography) that help you get a better idea of your website’s style and feel. 
  4. Plan your content strategy. Your content includes both written and visual media that you incorporate into your site. Plan out a consistent schedule for publishing new blog posts, uploading video content, and refreshing old content to drive higher traffic and engagement. 
  5. Develop custom functionality. Work with a website developer to ensure your site has the custom features it needs to effectively serve your audience. These features could include a glossary, a robust internal search function, quizzes or polls, maps, and other interactive and engaging functionality. 
  6. Track data and analytics. Set up tools to monitor your website’s performance, such as Google Analytics. Track key metrics such as conversions and performance tracking to evaluate your site’s effectiveness after implementing changes. 
  7. Conduct regular website maintenance. By auditing and maintaining your website regularly, you can give it the support it needs to be a flexible, scalable, and sustainable resource. Implement security patches, upgrade modules and plugins, and optimize your visuals and code for a streamlined website experience. 

If this sounds overwhelming, Kanopi Studios has you covered. Read on to discover how we partner with nonprofit organizations to deliver high-quality, long-lasting websites that reach fundraising and donor engagement goals.

Work with Kanopi to create an optimized nonprofit website

As a nonprofit marketing professional, you might have plenty of creative and innovative web design ideas buzzing around in your head, but no clear picture of how to implement those ideas. That’s why working with a web design and development agency is often the best way for nonprofits to fully optimize their websites. 

Web design agencies like Kanopi Studios can help manage your website redesign process, using their years of experience, best practices, and visitor research to guide the way. Kanopi will support your nonprofit website development and design from start to finish, offering services such as:

  • User research 
  • Content strategy
  • Website design and development
  • Ongoing support

Plus, working with Kanopi allows you to adopt a continuous improvement approach for your website, keeping it updated and effective as best practices evolve. We’ll ensure your website is positioned for long-term growth and designed to help achieve your goals, whether that’s growing your advocacy efforts or increasing your online donor audience. 

Looking for a few additional resources to help strategize your web design approach?

Check out these guides and resources:

Nonprofit Website Design: 11 Expert Tips to Drive Engagement

For nonprofits, having a strong online presence is more important than ever. Many people will meet your organization for the first time online, and online revenue is on the rise—it increased by 2% in 2024. Plus, 31% of online revenue took the form of monthly giving, demonstrating a potential for creating long-term relationships with online donors.

Whether you’re creating an entire new website for your nonprofit from scratch or refreshing an existing web page, it helps to see how fellow nonprofits’ websites use web design best practices to improve user experiences and advance their own credibility.

This guide will guide you through the basics of nonprofit web design, share real examples of excellent design, and help you align your website with your digital strategy. We’ll explore:

Nonprofit Website Design: FAQs

What are the benefits of strong nonprofit website design?

Your nonprofit’s web design is more than just another formality—it’s an important investment in your organization’s relationship with its supporters and its future success.

First, an easily navigable and aesthetically pleasing site gives your organization an air of legitimacy. A well-designed, thoughtfully-constructed site can boost users’ confidence and secure their decision to support your cause.

Credibility is important to individual supporters and institutional funders alike. For individual users, a top-quality site builds their trust in your organization and makes new supporters more likely to engage with your message—either by making a donation or by simply remembering your site the next time they’re looking to support a good cause.

Corporate sponsors, grantmakers, and foundation donors are also more likely to consider your organization a worthy candidate for funding if you have a professional-looking website. Your web design can communicate to funders that your nonprofit is well-organized and make it easier for them to access important information about your organization.

Web design is also helpful because it improves user experience (UX), which is important not only for showing supporters that you’re willing to put in the time and effort to improve their giving experience, but also for attaining higher retention and engagement rates. Your website gives supporters an easy way to get involved, whether that’s through donating online, finding and signing up for volunteer opportunities, or getting involved with fundraising.

What key information should every nonprofit website have?

Any user who comes across your website should be able to easily find basic information about your organization’s operations. These key details reassure users of your organization’s honesty and can inspire or reinforce a decision to contribute to your cause. Here are the resources every nonprofit should offer:

  • Resources for services and programs. Many nonprofit organizations have offerings available to all community members. If this is the case for your organization, you should have information about your services and programs clearly listed on your site so that potential beneficiaries can access them.
  • Fundraising information. Giving basic information on your current funding needs and disclosures regarding how your organization uses donations gives online donors the confidence to follow through with their gift.
  • Proof of impact. Users want to see just how much of a difference your organization makes. Demonstrate your impact by including testimonials, case studies, and statistics that reflect your organization’s greatest successes. Having real-life examples helps users connect with your mission and see the critical need for your nonprofit in your community.
  • Accreditations. Assure users of your credibility by sharing any relevant certifications your organization has earned. These might include a high Charity Navigator rating or a Candid Seal of Transparency.
  • Annual reports and other key data. These reports reinforce your organization’s impact, demonstrate financial transparency, and celebrate your supporters for their generosity.
  • Contact information. You may leave connections and donations on the table if users cannot easily get in touch with someone from your organization. Even if you think you have all the necessary information available on your site, users may have more questions, and it’s important to be there to address them.

How much does nonprofit web design cost?

In short, the cost depends on a lot of factors. Different nonprofits have different site needs and require varying levels of design support. Some organizations with the skill and bandwidth may be able to create inexpensive DIY websites, but most will need to invest in more professional website development. Some key considerations for cost include:

  • Refresh vs. full build: Are you building a website from scratch, or just looking to give your old one a makeover? Creating a totally new site will require more time and money, while refreshing an old one may be relatively more straightforward.
  • The level of customization your site requires: Larger nonprofits with diverse target audiences they need to impress will likely need a more distinctive branded website with robust custom functionality. Customization costs more than using basic templates, but for certain organizations, this cost is well worth it.
  • Ongoing support and maintenance costs: Your organization should budget for certain recurring costs associated with having a website. These include rights to your domain name, hosting fees, a secure sockets layer (SSL) certificate, and ongoing maintenance costs for updates, security, and troubleshooting. These costs, too, can vary, depending on factors like your hosting provider or site size.

Typically, it’s worth it for nonprofits to invest in a web design partner. Expert designers can give your site the strong foundation it needs to reach a wider audience and share your compelling mission with the world. Working with a designer can also increase your return on investment (ROI) as a better website advances your organization’s authority and inspires more donations.

11 Nonprofit Web Design Best Practices in Action

1. Simple Online Donation Process

Why it matters

Did you know the average donation page conversion rate is just 19%? The fact is, many donors will consider giving to your cause and then change their mind. This can happen for any number of reasons, some of which are not within your control. However, one major reason donors may turn away from your organization is a complicated giving process.

Hard-to-find pages, convoluted donation steps, or excessive form fields are frustrating and complicated, resulting in donor drop-off. A streamlined process, on the other hand, encourages more donations and inspires generosity.

Who’s doing this well?

charity:water’s site has a clear and simple donation process. Their homepage immediately prompts visitors to make a donation with minimal steps to complete the process; donors only need to provide their name, email, payment information, and donation amount.

They also offer suggested donation amounts, with options for both recurring and one-time donations clearly accessible. Take note of the number of payment options available; charity:water accepts card payments along with PayPal, stock, and even cryptocurrency. Their assurance that each donation is secure also lets donors know their site is legitimate and their gift protected.

Screenshot of the charity:water donation form

2. Clear Calls to Action

Why it matters

Your nonprofit’s website should do more than educate users on your mission and activities—it should invite and inspire each visitor to become more involved in your cause. Whether that’s by donating, volunteering, or subscribing to your newsletter, users need guidance on how to take the next steps in their involvement with your organization.

Good CTAs clearly explain to enthusiastic supporters how they can help promote your cause, increase your conversion rate, and encourage engagement across the board.

Who’s doing this well?

Feeding America’s site invites users to engage in a wide variety of ways. The homepage asks visitors to give before they even have to scroll, and the navigation bar on the top menu offers the opportunity to “Take Action.”

The “Take Action” page first impresses upon the reader a sense of urgency, sharing Feeding America’s mission and its progress towards its goal of ending hunger in the United States. Scroll a little further, and you’ll find these CTAs. These messages are concise, visually appealing, and action-oriented.

Screenshot of the Feeding America Take Action page

3. Consistent, Aesthetically Pleasing Visual Branding

Why it matters

Like it or not, your branding is a significant part of what users will remember from their interactions with your site, so make it count. Cohesive branding communicates your organization’s professionalism and builds trust with users, which is especially important for mission-driven organizations.

If your branding is clear enough, users are more likely to remember your organization and return to it later, even if they only interact with your site briefly. This recognition can boost donor retention and loyalty by helping supporters understand what makes your organization unique.

These benefits ultimately result in increased engagement with your organization and growing revenue.

Who’s doing this well?

The Malala Fund exemplifies branding that is both aesthetically appealing and cohesive across the site. Certain colors, shapes, and fonts repeat across the site, which provides a consistent experience for a user navigating through different pages. There are also graphic elements throughout, including pictures and videos. However, the page doesn’t look overcrowded, and the branding isn’t distracting. The overall look is distinctive, and doesn’t appear to have come from a template or to emulate any other organization.

Screenshot of the Malala Fund homepage

Even when presenting statistics, the graphics follow the same color scheme. This consistency keeps the content aesthetically pleasing and allows the reader to focus on the information.

Screenshot of a bar chart on the Malala Fund Why Girls Education Page.

4. Compelling Storytelling

Why it matters

You likely already know the value of stories when communicating with supporters—stories humanize your impact and emotionally engage your audience, increasing the likelihood that they’ll choose to give. When you can’t directly communicate with a potential supporter or funder, your stories speak for you, showing users why your cause matters and how your organization makes a difference.

Who’s doing this well?

To Write Love on Her Arms makes storytelling a core part of its site. Using multiple media types, including writing, videos, and podcasts, it tells stories of hope. While most of its stories do not directly discuss TWLOHA’s services, it speaksfor itself by telling individual stories that demonstrate the importance of seeking help for mental health.

Screenshot of the To Write Love on Her Arms Blog.

5. Streamlined Navigation

Why it matters

Forcing users to traverse the entirety of your website just to find the one piece of information they need will create frustration and cause drop-off. Ideally, visitors should be able to find what they are looking for in just one or two clicks.

Creating a website with intuitive navigation encourages users to engage more deeply with your site, guiding them along a path to your desired outcome. A strategically organized website also improves your search engine optimization (SEO), allowing both users and search engines to browse your site more efficiently and access key information about your mission.

Who’s doing this well?

Doctors Without Borders streamlines its navigation by limiting the number of headers and consolidating them in a single collapsible menu bar. It prioritizes key pages and groups similar pages so that users can quickly find basic information.

Once you navigate to a new page, the site offers breadcrumbs—visual aids at the top of the page that show a user’s journey through the site—that help users retrace their steps. The site also provides a search bar, which enables users to find more specific information.

Screenshot of the Doctors Without Borders menu bar.

6. Mobile-Friendliness

Why it matters

These days, most people will be viewing your website from their phone or tablet. If your site is slow, difficult to navigate, or unattractive on mobile devices, they’re unlikely to stick around or switch to a different device. Plus, a sizable number of donations come in through mobile devices, meaning performance is key. 

Improve your user experience—and your SEO—by creating a site optimized for mobile use. The more concise your mobile forms are, the better.

Who’s doing this well?

The Children’s Organ Transplant Association (COTA) has a site ideally designed for mobile devices, but that wasn’t always the case. COTA used to have an inaccessible site with slow loading times until they chose to work with Kanopi Studios to rebuild it.

Today, COTA’s site has all of the features of a great mobile site. The written content and photos easily adapt to different screen sizes, the pages load quickly, and the navigation buttons are large enough for touchscreen users. It also has a collapsible menu and short paragraphs, which both prevent cluttered screens.

Screenshot from a mobile device of the Children’s Organ Transplant Association homepage.

7. Accessibility

Why it matters

Over 25% of Americans live with disabilities. Creating an accessible site demonstrates that you care about your supporters, builds trust with all users, and ensures that anyone can engage with your mission. While building your site, ask yourself how each aspect would help or hinder a user living with disabilities.

Who’s doing this well?

Humane World for Animals, a nonprofit focused on animal protection, used Kanopi’s services to create a highly accessible website for all users. The result is a user-friendly online resource that offers high color contrast between foreground and background colors, optimizing the site’s legibility, particularly for users with dyslexia and/or visual impairments. Images on the site also include alternative text, which allows users with screen readers to understand exactly what each graphic element includes.

The project won a Web Excellence Award for Accessibility.

Screenshot of the Human World for Animals website homepage

8. Trust Signals

Why it matters

Your organization can give users confidence to invest in it by demonstrating transparency and providing proof of its legitimacy. Logos from your partners, security badges, financials, and testimonials can all build your credibility with new visitors and reinforce established supporters’ decision to remain involved in your organization.

Building trust with users can have a big impact on your organization’s funding potential. 59% of donors consider trust to be the most important factor in their decision to give to a nonprofit. If you invest in earning their confidence, they’ll invest in you.

Who’s doing this well?

The American Society for the Prevention of Cruelty to Animals (ASPCA) has trust signals in the site’s footer, where they’re clearly visible but not distracting.

The site provides links to its four-star rating from Charity Navigator and the Silver Transparency seal from Candid to prove that it earned these accreditations. The Silver Transparency link offers access to financial information, such as the organization’s revenue and expenses over the past year.

Additionally, listing the brand partnerships, especially with a reputable company like Subaru, signals to users that ASPCA has been well-vetted.

Screenshot of the footer of the American Society for the Prevention of Cruelty to Animals site.

9. High Performance

Why it matters

No one wants to deal with a site that never seems to load. Page speed tries users’ patience, resulting in a higher bounce rate and damaged conversion rate. Small delays can have big impacts; the bounce rate can almost double if users have to wait three seconds rather than two for a page to load.

Furthermore, a slow site will negatively impact your SEO ranking, making it harder for users to find your site.

Who’s doing this well?

Kanopi’s work with PEN America boosted their performance rating to a whopping 98. This indicates that their speed has increased through image optimization, browser caching, and enabling compression.

Screenshot of the PEN America homepage alongside a Lighthouse performance testing score of 98.

10. Strong Visual Imagery

Why it matters

Images are a surefire way to grab users’ attention. However, not all images are equally effective. Original, emotionally resonant photos enhance credibility and visual engagement far more than stock photos.

Who’s doing this well?

Girls Who Code has a wide variety of relevant images on their site. Pictures of volunteers and beneficiaries adorn their site and humanize their mission. Even their blog’s feature images are unique because they feature recurring colors and shapes as visual motifs.

Screenshot of the Girls Who Code homepage.

11. Ongoing Maintenance and Performance Enhancement

Why it matters

Creating a website isn’t a set-it-and-forget-it venture. Nonprofit websites need regular updates, testing, and refinement—especially during campaign seasons or platform updates. Practicing good site maintenance is vital to your website’s continued success.

Who’s doing this well?

Since Kanopi helped build their site, First Tee has maintained its content and sleek look, as demonstrated by its consistent content updates and strong performance score. Remember to continually update your security, back up site data, and ensure all links are functioning properly.

Screenshot of the First Tee homepage.

Additional Nonprofit Website Design Considerations

A graphic of a woman sitting at a computer with thought bubbles asking questions, listed in text below

Before you start building or redesigning your site, ask yourself these questions:

  • Which CMS platform will you use? Popular platforms include WordPress and Drupal. Both platforms have their benefits; while WordPress offers ease and flexibility, Drupal offers more customization options and security measures for larger nonprofits.
  • How will you integrate your website into the rest of your digital marketing efforts? Using digital marketing tactics like email and social media to direct users to your website is a great way to drive engagement and increase donations. In addition, improving your SEO will bring more viewers to your site.
  • How will you incorporate AI and personalization into your website? Viewers love to feel like your website speaks directly to their wants and needs. AI can help make this a reality with technologies like chatbots that answer users’ questions or personalized call-to-action buttons based on users’ browsing habits.
  • How will you continually test your website to identify issues and opportunities? Using a variety of testing methods—including performance checks, manual and automated accessibility tests, user heat maps, and A/B testing—will help you stay on top of your game and address any issues that should arise.
  • What security measures will you take to keep your website (and visitors’ data) safe? For example, tools like Drupal can keep your site safe by enabling two-factor authentication, setting a password policy, and encrypting sensitive information.

What Kanopi Brings to Web Design for Nonprofits

Our website designers and developers have extensive experience working with nonprofits like yours. When you use Kanopi, you gain access to offerings like:

  • Deep audience research and persona development
  • Drupal and WordPress expertise
  • Baked-in accessibility
  • Interactive design
  • Mobile-first approach
  • User and content testing

Our services can help your organization create a brand new website, or we can work with your existing code to refresh or rebuild an old site. Even if your site has custom or complex code, we’ve got your back.

Final thoughts

Your nonprofit’s website is one of the most important points of contact between you and your supporters. It tells the story of your organization, demonstrates the importance of your work, and invites users to become a part of your story. Making your site as user-friendly and professional as it can be is a step towards your organization’s future, so take advantage of this chance to expand your reach and build your impact.

Want to learn more about creating a successful site for your nonprofit? Check out these additional examples:

Website Navigation Patterns (and the Future of Navigation with AI Search)

If you manage a website for a nonprofit, university, or healthcare organization, chances are your audience isn’t just browsing for pleasure. They’re looking for something important: how to donate, how to register for classes, or how to schedule care for themselves or a loved one.

That’s why navigation is so critical. It’s not just about design, it’s about helping people find what they need quickly, clearly, and confidently.

In this post we’ll break down the most common website navigation patterns, along with a look at how AI-powered search is changing and how website owners and editors should think about navigation.

1. Top Navigation Bar

The navigation bar for San Francisco Conservatory of Music

Source: sfcm.edu/ 

What it is:

A horizontal menu across the top of the page, often with your logo on the left and links like “About,” “Programs,” or “Donate” on the right.

Why it works:

  • It’s familiar and expected
  • Keeps the most important pages of your website experience front and center
  • Easy to use on desktops, tablets and larger mobile devices (depending on the number of options)

Things to watch:

  • Too many items can clutter the user interface (UI)
  • Not suitable for websites with dense or complex information architecture

Where it fits:

Perfect for mission-driven websites with clear, high-level goals, which use a simple, action-oriented top menu like: Donate, Get Involved, Refer a Patient.

2. Sidebar Navigation

An example of navigation from the UCSF Department of Surgery, where the navigation menu is a vertical list on the left.

Source: surgeryeducation.ucsf.edu/people 

What it is:

A vertical menu, often used on the left side of the screen.

Why it works:

  • Ideal for content-heavy sections, like articles or staff directories
  • Lets users see where they are in a hierarchy (e.g., Admissions → Graduate Programs → Apply)

Things to watch:

  • Can eat up valuable screen space on desktop
  • Doesn’t always translate well to mobile unless adapted
  • Better for secondary navigation, not primary navigation

Where it fits:

Great for internal portals, academic department pages, or patient resources where structure matters.

3. Dropdown & Mega Menus

The mega menu navigation from Humane World for Animals

Source: www.humaneworld.org/en 

What they are:

Hovering over a main menu reveals sub-pages. Mega menus take it further, organizing many links into columns, often with headings.

Why they work:

  • Help users browse complex topics (like academic programs or service offerings) without getting lost
  • Group related items for easy scanning
  • Opportunities to include richer content

Things to watch:

  • Need careful organization to avoid overwhelm
  • Don’t rely on hover alone, make sure they work well on tap interfaces too

Where they fit:

Larger institutions, like universities or hospital systems, that have complex information architecture or diverse audience groups.

4. Hamburger Menus

A navigation bar with a "hamburger" menu on the far right, which is indicated by an icon of three short lines stacked on top of each other

What it is:

The 3-line icon that hides and reveals the primary navigation, common on mobile devices.

Why it works:

  • Keeps mobile screens clean
  • Makes room for other important content like content call to action (CTAs)

Things to watch:

  • Some users don’t recognize or notice it
  • Always test it for clarity and make sure key pages are still discoverable
  • Ensure it works on tap and click
  • Should not be used on desktop or larger devices

Where it fits:

Every site should have a mobile-friendly version — hamburger menus are a reliable standard, but don’t hide everything if it’s critical.

The footer navigation for Flagler College

Source: www.flagler.edu/ 

What it is:

Links placed at the bottom of every page.

Why it works:

  • Offers a second chance to guide visitors
  • Good place for contact info, careers, privacy policy, and internal links

Things to watch:

  • Avoid cramming it with too many items
  • Keep it visually simple and organized
  • Consider including key items from your main navigation to create a secondary point for users to traverse your site

Where it fits:

All websites benefit from a helpful footer,  it’s the safety net for people who scroll all the way down looking for answers.

The Next Shift: AI-Powered Navigation

Now for what’s coming next, and is already starting to show up on forward-looking websites … instead of clicking through layers of navigation, more and more visitors want to just ask a question:

“How do I apply for tuition assistance?”

“I need directions to the clinic.”

“How can I get involved beyond just donating?”

AI-powered search tools,  including chat-style interfaces and natural language search are making this possible. It’s like giving your site a smart assistant that understands questions and points people to the right answer instantly.

Why it matters for your mission:

  • Saves time for visitors (and staff)
  • Reduces friction points, especially during stressful moments (like seeking care or emergency help)
  • Helps users find specific, deep content without navigating complex menus

AI tools can supplement your menus, not replace them. For example, a donor might browse your navigation, but a returning volunteer could just ask the chatbot “Where’s the login page for last year’s volunteers?”

As more people expect intuitive experiences everywhere, organizations that invest in smart search tools,  especially on high-traffic or information-dense sites, will have an opportunity to  stand out.

Choose the right navigation pattern for your needs.

Good navigation helps people find what they need with the least amount of friction. Whether someone wants to make a donation or explore academic programs, choosing the right navigation pattern is critical for making it easier for users to connect with the content that matters most. It’s all about removing friction and guiding people in the right direction.

Designing for Healthy Aging: Crafting Inclusive Digital Experiences for Seniors

When designing for healthy aging, it’s important to look beyond just the visual experience. We need to consider how content, user experience, and functionality come together to shape the digital experiences of seniors navigating the web. 

One of the biggest shifts is generational: Gen X is now entering its senior years. These individuals are in their late 40s, 50s, and early 60s. (Sorry if it shocks you to see this in black & white, fellow Gen Xers, but there it is… we just report the facts.) As this shift occurs, website owners and content creators need to adjust how they present information online.

To understand this change, let’s look at how Gen X compares to previous generations. Seniors are typically seen as the least tech-savvy of all demographics. But over the last decade, as web technologies have matured and prioritized user experience over visuals, we’ve seen that seniors are adapting.

After all, Gen X has grown up with technology. They’ve evolved alongside it. They are more technologically sophisticated than Boomers. They already use the web in powerful and meaningful ways and expect a dynamic and evolving experience, not a static one. In other words: they’re ready to engage with changing digital landscapes.

Now let’s compare Gen X with Millennials (Gen Y). Both generations want ownership over their digital experiences, but how they define that ownership is different. Millennials want to personalize their experience. They want control over the interface to change colors, reorder layouts and adjust settings.

Gen X, on the other hand, seeks mastery. They’re more willing to take the time to learn how an interface works, even if it’s not perfectly optimized for them at first. They understand that websites evolve and are ready to adapt.

As Gen X and Y are entering their senior years and make up 46% of the US population, they will soon be the largest segment of supporters for most non-profit and educational organizations. Traditionally seniors donate more consistently, contribute higher dollar amounts, and often share causes with friends and family. Crafting intuitive and inclusive experiences for this newly senior demographic is a strategic opportunity to build lasting relationships and boost the impact of your mission over the next decade.

A chart showing how seniors 65+ are the largest donors for charitable organizations over any other younger age group, with an average of $1567 per 65+ donor.

This leads into how we can design effective websites for seniors so they can get the information they need, and you can get the conversions you want. At Kanopi, when we talk about design, we mean more than just visuals. We take a holistic approach, incorporating content, user experience, and functionality.

First, let’s talk about content.

Tell your story. Emotional storytelling is a powerful way to engage older audiences. As people age, they become more receptive to emotional connections. Use testimonials, reviews, and user-generated content. This helps build a connection between the user and your organization and can turn users into advocates.

Next, focus on messaging and clarity. 

Gen X and Boomers have been marketed to their entire lives. They know a sales pitch when they see one. They value authenticity and are skeptical of hyperbole. When we work with clients, we recommend acknowledging user struggles, empathizing with their experiences, and offering specific content solutions. Most importantly, guide them to what they need rather than simply telling them what to do.

Keep things simple. Stick to one idea per content block. Don’t overload the user with too much at once. Instead, craft a journey. Let users absorb information in small, manageable chunks. This makes your content easier to navigate and understand. It also helps users reach their goals, which improves conversions and ROI.

Refine the user experience, starting with mobile.

About one-third of Boomers don’t use cell phones and prefer desktop. But over 90% of Gen Xers own smartphones and use them for everything from casual browsing to task-focused activities. This means your mobile experience can’t be an afterthought. It has to be fully optimized and offer the same functionality as your desktop site.

A chart demonstrating smartphone ownership by generation, with Millennials in the lead with 98%, followed by GenX with 90% and Boomers at only 33%.

Shorten the user journey.

Evaluate your information architecture. Reduce the number of steps required to complete a task. Give users clear feedback on their progress during multi-step processes, like booking or checkout. If an error occurs, explain it in plain language and show users how to fix it. Empower them to learn and troubleshoot on their own.

Managing complexity is key. As the web grows more complex, seniors will need simplified pathways. Break large tasks into smaller steps using multi-stage forms. Let users save their progress and return later. This flexibility supports a better experience.

Train your users.

Gen X is willing to learn, so help them. Offer training videos, FAQs, how-tos, tooltips, and contextual help menus. Even chatbots can guide them through interfaces. Embed learning into their journey so they can grow more confident over time.

Color combinations matter.

Color is the first thing users experience. As people age, vision shifts. Blue cells in the eye fade, making it harder to see blue. If your brand uses blue for important UI elements, support it with sizing, shapes, or iconography. Avoid using blue and yellow together — or red and green. These combinations can be hard to distinguish.

Use a contrast checker.

According to the National Library of Medicine, contrast sensitivity starts declining after age 40 and may be reduced by up to 83% by age 80. A 4.5:1 ratio is considered accessible, but 7:1 is ideal. Proper contrast helps users distinguish navigation, CTAs, and form inputs. WebAIM is a good contrast checker.

NO ALL CAPS (or rather, no all caps).

ALL CAPS reduces readability and disrupts the ability to quickly scan content, especially on mobile. Increase font size and use legible typefaces instead.

Put the ‘fun’ in functionality.

Personalized support helps users feel seen. Chatbots and virtual assistants offer real-time help. Provide access to help resources, contact options, and support channels. Boomers may prefer phone calls, while Gen X leans toward email or chat. Give users multiple ways to get assistance.

Support assistive technologies.

As Gen X ages, they’ll experience many of the same mobility and vision challenges as older Boomers. Make sure your site works with screen readers and voice recognition tools. This not only increases usability but also makes your users feel heard and supported.

Everyone benefits (including site owners)

So what are the benefits of doing all this?

  1. You reduce stigma. A well-designed site helps seniors feel welcome and avoids making them feel like outsiders who have to jump through hoops.
  2. You improve accessibility and usability. And with that comes an SEO bonus: accessible sites rank better.
  3. You boost engagement. Seniors trust and rely heavily on word-of-mouth  (especially Boomers). A positive experience encourages them to share it with friends and family, expanding your reach.
  4. Ultimately, good design improves lives. It’s what happens when people can easily find the information, services or solutions they need.

Keep measuring, keep improving.

It’s a question we often hear our clients ask: 

“How do you measure the success of implementing these practices?”

At Kanopi, we’re big believers in what comes next. We don’t consider a website “done” when it launches. Instead, we support it over time through regular checks, testing and user feedback, and continue to refine the experience to meet evolving goals. We use both qualitative and quantitative methods to track success, using both data and direct insights from users.

If something isn’t working like it should, we make changes. Ongoing improvement helps each site stay effective and relevant.

Want more? We held a webinar about this.

Interface of ON24's webinar platform with Cliff Persaud giving a webinar on best practices on building a website for an aging population.

Cliff Persaud is our wise yet not-quite-senior-aged Creative & Strategy Director here at Kanopi. If you’re interested in delving into more of his cranial treasures, check out his other blog posts below. Even better, set aside 30 minutes to watch his webinar on website best practices for aging populations.

How to Design a Better Academic Catalog

How to create a smarter, simpler experience for your prospective students

In higher education, your academic catalog is more than a list. It serves as one of the most powerful tools for converting prospective students in your digital ecosystem. But too often, these catalogs feel like information overload instead of a helpful resource.

Here at Kanopi, we believe exploring program options shouldn’t feel like trying to find a pimple on a grasshopper. With hundreds (or even thousands) of offerings across multiple campuses, modalities, and degrees, it’s easy for prospective students to feel lost. 

This is just one reason why our design strategy is guided by one overarching, all-encompassing principle: 

Don’t make me think.

If you’re a higher ed marketer, here are some ways you can apply this simple principle to design an academic catalog that transforms your own complex program data into intuitive, user-friendly digital experiences:

Let Users Guide Their Own Journey 

When it comes to catalog navigation, filters are your best friend. Implement robust, accessible faceted search systems that let users narrow their options based on:

  • Area of study
  • Degree level (undergraduate, graduate, certificate)
  • Campus or delivery format (online, in-person, hybrid)
  • Geographic location
  • Start term or admission requirements

By allowing users to set their own parameters, you’ll cut down on information noise and turn the catalog from a data dump into a personalized discovery tool.

Personalize with Guided Exploration 

Imagine a student landing on your catalog page and seeing a simple prompt:

“What would you like to study?”
“Where would you like to study?”
“What kind of degree are you pursuing?”

This is progressive disclosure in action. It simplifies decision-making by breaking complex choices into small and manageable steps. By leading users through a tailored journey, you reduce cognitive load and build confidence at every click.

Side-by-Side Program Comparisons

Once a student narrows their list, they want to compare their options quickly and clearly. Make this easier for them by enabling side-by-side comparisons of key metrics like:

  • Tuition and fees
  • Program duration
  • Delivery format
  • Career outcomes

This helps students quickly compare their options and gives marketers a clear way to highlight each program’s strengths.

Clear Visual Hierarchy = Better Engagement

Long-form academic content can feel dense. There are a few ways you can help make it easier to digest:

  • Plain, accessible language
  • Consistent layout patterns (like tabs and accordions)
  • Strong visual hierarchy for easy scanning

It’s all about clarity and flow. The goal is to help users move through content easily, without strain or confusion.

Modular, Scalable, and Future-Proof

Content scalability is especially important when you’re managing hundreds of programs. That’s why we recommend building with modular design in CMS platforms like Drupal and WordPress. Program data entered once can be repurposed across multiple views, pages, and audiences. That means less duplication, better consistency, and easier updates.

Built for Mobile, Optimized for Speed

Prospective students are mobile-first. Ensure every catalog experience is fully responsive and performance-optimized. Whether someone is researching from a laptop, tablet, or smartphone, they’ll enjoy a fast, seamless experience.

Thoughtful Use of AI for Discovery

AI can enhance search and discovery with tools like:

  • Intent-based search
  • Smart recommendations
  • Behavior-driven prompts

At the same time, it’s essential to maintain transparency, ethical oversight and user control to ensure AI is always used responsibly. Because technology should support student exploration, not hijack it.

Design your academic catalog in a way that makes the complex simple

In the end, your academic catalog should feel like a trusted guide and not an obstacle course. Whether you offer 50 programs or 5,000, your audience deserves a clear, user-friendly experience that respects their time and needs.

Accessibility in the Design Process

(Note: If you’re short on time, click here for the tl:dr summary.)

We take web accessibility seriously here at Kanopi. It’s a key part of being an inclusive organization, which is one of our core values.

It’s also because we need to be. And so do you. 

Let’s start with the fact that it just makes good business sense. 

According to CDC stats, 27% of adults in the U.S. alone are permanently disabled (which itself is just one small portion of the entire disability spectrum). If your website doesn’t address their accessibility concerns, you’re essentially denying them the opportunity to become your customer, member, subscriber, applicant, or whatever your website goals may be. 

It’s also worth mentioning that, depending on the nature of your organization, you could even face potential legal liability if your website isn’t properly accessible.

In practice, it means we’ve baked accessibility considerations directly into our processes, throughout every department and team. For example, when our strategy team creates user personas, they ensure at least one of them has a specific accessibility need along with the standard set of attributes

Since many of the considerations regarding website accessibility are design considerations, our design team has created an Accessibility Checklist that we apply to everything we create. It’s based on the A11y Project plus our own team’s experience, and it’s meant to help ensure our designs meet the standards set forth by the Web Content Accessibility Guidelines (WCAG).

The A11y Project provides the most comprehensive explanation of WCAG. So, to quote them verbatim: 

The WCAG is a shared standard for web content accessibility for individuals, organizations, and governments. There are three levels of accessibility compliance in the WCAG, which reflect the priority of support:

  • A: Essential — If this isn’t met, assistive technology may not be able to read, understand, or fully operate the page or view.
  • AA: Ideal Support — Required for multiple government and public body websites. 
  • AAA: Specialized Support — This is typically reserved for parts of websites and web apps that serve a specialized audience.

As A11y points out, this list by itself won’t make your site fully accessible to everyone, but it will go a long way toward improving the overall user experience.

Kanopi Design Accessibility Checklist

Color Contrast

We check text contrast to prioritize readability, and meet a minimum WCAG AA-compliant 4.5:1 contrast ratio.

We also ensure that color contrast for non-text items (graphical objects, for example) meets the minimum standard 3:1.

We use Webaim’s contrast checker tool to ensure our contrast ratios are compliant.

Typography

WCAG guidelines require that text can be resized up to 200 percent without losing content or functionality, and without relying on assistive technology. This rule does not apply to captions or images of text.

We choose fonts that work well at both large and small sizes. They feature clear, distinct letterforms that are easy to read in many situations. This helps accommodate the variation found across different mobile devices.

We use a minimum size of 12 points or 16 pixels for all body copy. 

Animation & Motion

While most mobile and desktop operating systems now include ‘reduce motion’ settings, websites themselves should also allow for further controls. WCAG also states that users should always be able to exert some control over how they experience animation in websites. 

This is why the websites we design, build and support allow users to play and stop animations as it suits them. We also use motion strategically, so it enhances the experiences for some users without impeding the experiences for others.

Layout Design

We make sure all user interface elements in our designs are sized and spaced to make interaction (i.e. via ‘tap’ or alternative interfaces) as simple as possible for users with reduced motor functionality.

In addition to being compliant with WCAG guidelines regarding text spacing and other interface elements, it also aligns with more general design best practices — in this case, Jakob’s Law.

Accessibility benefits all users.

We’ve found that adhering to accessibility guidelines not only opens your websites to potential new users, but it creates a better user experience for everyone. 

These are just a sample of the user benefits accessible websites provide:

  • Reduced friction points within the website experience
  • Easier to consume and engage with content
  • Better mobile experience
  • Wider audience reach 
  • Reduced bounce rates
  • SEO benefits
  • Higher conversion rates

Feel free to borrow this checklist for your own organization, or formulate your own list that best reflects your user research. And if your website needs to be more accessible, a major redesign might be the right step. If you’re not sure, we’re here to help.

If you’re interested in learning more about accessibility, check out these posts: 

TL:DR Design Accessibility Checklist 

Note: As per our Accessibility Expert Candice Dexter, we should note that these checklist items apply to more than one rule each; but we’re focusing here on its primary compliance rule.

Color Contrast

Check for:

We prioritize fonts that perform at large and small sizes We test text contrast to prioritize readability, and meet a minimum AA-compliant 4.5:1 contrast ratio.

We also ensure that color contrast for non-text items (such as graphical objects) meets the minimum standard 3:1.

To comply with:

Typography

Check for:

We prioritize fonts that perform at large and small sizes that have distinct, easily identifiable letterforms. A minimum size of 12 points or 16 pixels is used for all body copy. 

We stick with fonts that can be easily read in a variety of scenarios, to account for the variation that can occur with mobile devices.

Animation & Motion

Check for:

Users should always be able to exert some control over how they experience animation in websites. While most mobile and desktop operating systems now include ‘reduce motion’ settings, websites themselves should also allow for further controls.

The websites we design, build and support give users the ability to play and stop animations as it suits them. We also use motion strategically, to enhance the experiences for some users without impeding others.

Layout Design

Check for:

We make sure all user interface elements in our designs are sized and spaced to make interaction (i.e. via ‘tap’ or alternative interfaces) as simple as possible for users with reduced motor functionality.

Accessible personas: the key to inclusive web design

The World Health Organization (WHO) estimates over 15% of the world’s population — or 1.3 billion people — self-identify as having a disability.

That’s why creating inclusive and accessible websites isn’t just a nice-to-have in today’s online world; it’s an absolute necessity. 

As hospitals, universities, and nonprofits strive to meet the needs of everyone who visits their websites, it becomes all the more crucial to understand the diverse challenges folks face when attempting to interact with inaccessible content (and the impact this can have on customer acquisition, applications, and fundraising.)

Here at Kanopi, we’d argue that to understand what people with disabilities need from your website, you should develop accessible personas — detailed representations of your different website visitors, particularly those with disabilities.

This blog explores why accessible personas are essential, how they help design better user experiences and the best practices for developing them. Let’s get started!

What are accessible personas?

We’ve written about them before here, but simply put, a persona is a fictional yet data-driven representation of your target customer, written as if the persona were a real person. It’s documented in a way that lists everything from demographic information to hobbies, to pain points, and motivators. 

A persona is a tool you can use to create sales and marketing materials that have a specific target user in mind, rather than a generic one. They are designed to guide content writers, designers, and developers in crafting websites that can be easily accessed and navigated by everyone, regardless of their abilities.

But what many personas lack is taking accessibility needs into account. We can’t forget or ignore that site visitors can have various impairments, including permanent, temporary, and situational disabilities (see below for more on those). This is particularly critical in healthcare, where users come to a website with any number of accessibility needs and need information quickly and easily. 

Example: a persona for a UCSF Department of Urology patient

Example: a persona for a UCSF Department of Urology patient

By focusing on different disability types — such as mobility, visual, hearing, cognitive, and neurological impairments — organizations can better anticipate the needs of folks who may face barriers when interacting with their websites.

Dyslexia alone affects 20% of the population and represents 80–90% of all those with learning disabilities. It’s the most common of all neurocognitive disorders. Limiting all capitalization and breaking up large walls of text to add white space are just a few design solutions that help ensure your site content is dyslexia-friendly. 

It’s also essential to consider the three different types of impairments:

  • Permanent impairments, like blindness or permanent mobility limitations.
  • Temporary impairments, such as an eye injury or recovering from surgery.
  • Situational impairments, like those faced by a person in bright sunlight or within a noisy environment.

There’s a strong business case for developing accessible personas.

Improved usability for everyone

Accessible personas help organizations understand the unique challenges faced by people with disabilities, leading to more inclusive and user-friendly web design. 

The insights drawn from accessible personas ensure that accessibility isn’t an afterthought but an integrated part of the design process. 

By considering different abilities, you create a better experience not only for folks with disabilities but for everyone — whether they’re navigating your website with a keyboard, voice control, or even in a noisy or visually cluttered space.

Most organizations must comply with accessibility laws, such as the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act

Then there’s the issue of ethics. Put simply, ensuring your website is accessible to people with disabilities means equal access to your site’s content for all, not just a few. 

Enhances content, UX, & design

Creating accessible personas encourages teams to focus on key aspects of accessibility, such as content clarity, navigation ease, and intuitive design. 

For instance, a persona with a hearing impairment might require captions for videos and a visual indicator for sound cues. 

Additionally, a person with a visual impairment might need large text options and high-contrast colors. 

These solutions — along with many more outlined in our content scorecard — help ensure that everyone who visits your website can read, navigate and use your content as intended.

Fosters empathy & inclusion

Developing personas based on real-world impairments fosters empathy among strategists, content writers, designers, and developers. 

When teams are guided by detailed personas that represent real-world people, you can create a stronger emotional connection to your organization’s accessibility goals. 

This empathy can shift the focus from mere compliance to a genuine commitment to creating more inclusive and usable digital experiences for everyone.

Best practices for developing accessible personas

Consider permanent, temporary, & situational disabilities

Disabilities can vary widely in terms of permanence. Some folks might have lifelong disabilities, like blindness, while others might have temporary conditions, such as an eye injury. 

Situational impairments — like a noisy environment or bright lighting — also affect how people interact with your website.

Account for diverse impairments

A disability can impact someone’s senses and abilities differently, including:

  • Mobility: People with limited motor control may require options to navigate your website without precise mouse movements. Ensure your site provides keyboard navigation, large buttons, and clear visual cues for all clickable elements.
  • Visual: Permanent impairments like blindness or color blindness and temporary issues such as cataracts or eye injuries require solutions including alt text, high-contrast colors, and adjustable font sizes.
  • Hearing: People with hearing impairments need captions and transcripts for videos and visual cues for audio content.
  • Cognitive & Neurological: People with cognitive impairments benefit from clear, simple language, step-by-step instructions, and tutorials that help them navigate your website easily.

Embed accessibility in Drupal

Once you’ve designed your personas, make it easy to implement how you’ll meet people’s needs.

The Drupal A11y Project Checklist created and maintained by developers at Kanopi offers helpful, integrated guidance on interaction methods, navigation, and structure for individuals, organizations, and governments.

Screenshot of the Drupal.org A11y project checklist

Practical solutions for a variety of impairments

Avoid taking a one-size-fits-all approach. Different solutions assist different impairments. For example:

  • Mobility Impairments: Ensure folks can navigate your site using their keyboard or screen reader. Avoid requiring precise mouse movements, which can be difficult for people with motor impairments.
  • Visual Impairments: Craft high-contrast color schemes and resizable text options, and use descriptive alt text for images and videos. These features benefit people with blindness, color blindness, and even temporary impairments like eye injuries. 
  • Hearing Impairments: Use captions, transcripts, and visual cues to replace audio information. Additionally, provide clear, concise language to ensure understanding.
  • Cognitive Impairments: Simplify language, use step-by-step instructions, and minimize complex interactions. Visual aids can be beneficial for people with cognitive or neurological impairments.
  • Neurological impairments: Avoid extreme flash and strobe of visual content, parallax effects, and scroll-triggered animations, considering the needs of the 50 million people worldwide who have epilepsy and the 1.8 million adults worldwide who have bilateral vestibular hypofunction (BVH).

Where to start for creating your own accessible personas 

The UK Government Digital Service (GDS) has developed seven different open-source accessibility personas that you can use as a reference to get started. However, the GDS also notes that creating accessible personas is not a substitute for including people with access needs in your user testing.

Guidelines from Microsoft’s Inclusive Design methodology provide a comprehensive approach to developing accessible personas as well.

Accessible personas not only humanize your site’s users but also help prioritize and align content, UX, and design solutions to better meet their needs.

At Kanopi, we create personas from many different sources, including:

  • user research
  • interviews with real people
  • data gathered through analytics
  • and market knowledge best practices.

We’ve developed accessible personas for many organizations, including Flagler College, the Gilder Lehrman Hamilton Education Program, and the UCSF Department of Urology.

While it may seem like a daunting task, taking small, incremental steps can improve your site’s accessibility over time. For example, you could start by focusing on your website’s forms.

The 22 Best Hospital Website Design Examples to Inspire You

For people facing medical issues, quickly finding the right healthcare provider is essential. Increasingly, patients are browsing hospital websites to find the information they need. With 82% of patients using search engines to find a healthcare provider, hospital websites have become essential to the patient journey.

As a result, your hospital needs to offer a robust, user-friendly hospital website design that exceeds patient expectations. This guide will explore how to optimize your website design through the following sections: 

Here, you can gather inspiration and key insights for your hospital website build or refresh project. 

What is the hospital website user journey?

The first step of designing an effective, engaging hospital website is to understand how your website fits into the overall patient experience. With the right strategies, your website can turn casual internet visitors into long-term, loyal patients of your healthcare facility. This is best illustrated through the steps of the hospital website user journey: 

The hospital website user journey, including the steps of awareness, research, decision, empowerment, and retention
  • Awareness: Users discover your website through a Google search, social media post, recommendation from a family member or friend, referral from another website, etc. 
  • Research: Visitors browse your website to understand your offerings, including your specialties, healthcare professionals on staff, appointment booking process, and other services and resources. 
  • Decision: Users determine whether to become patients and schedule an appointment. This will depend on whether your website answers their questions and offers a convenient, simple booking process. 
  • Empowerment: Your hospital empowers patients to take control of their health through updated patient records, clear next actions, and ongoing two-way communications between patients and healthcare professionals.
  • Retention: Patients decide whether to remain at your healthcare organization or leave for another institution. The online experience you offer them, such as the patient portal and online payment process, plays into their decision.

As you can see, your hospital website plays a significant role in a patient’s perception of your institution and their satisfaction with their care. Your job is to facilitate each patient’s journey to make it as easy as possible for them to find the services and resources they need.

Why do searchers visit hospital websites?

Put yourself in your patients’ shoes: When using a hospital website, what features, resources, and design elements would you expect to see? 

94% of website first impressions are based on design, and 61% of website users will go to another website if they don’t find what they’re looking for within about five seconds. That means you have limited time to capture your audience’s attention and help them complete their intended actions. 

To provide a positive experience for your community and encourage retention, we recommend taking a patient-first approach to healthcare web design. To do so, keep in mind the following things visitors want to be able to accomplish through your website.

Users want to:

Therefore, you should:


  • Find information quickly.
  • Avoid popup ads.
  • Use card design or content grids to make all homepage information immediately visible. Avoid carousels, which can lead to visitors missing some crucial information.
  • Limit multi-level menus to a single tier for each main category. This avoids overwhelming users with too many menu options.

  • Use your website without facing accessibility barriers.
  • Choose a content management system (CMS) that offers built-in accessibility features, such as the ability to easily add alternative text to images.
  • Don’t use animations or auto-playing videos—they can be distracting, slow down performance, and are inaccessible for some audiences. 
  • Use sufficient color contrast. The WCAG recommends a contrast ratio of at least 4.5:1 for normal text and 3:1 for large text. Check your website’s contrast with WebAim’s free Contrast Checker.
  • Test your website for accessibility using both manual and automated tests.

  • Access simple, actionable next steps relevant to their needs.
  • Create distinct pathways for each primary user group, such as current patients, new patients, donors, healthcare professionals, etc. Use calls to action (CTAs) that speak to different user needs to help visitors navigate your site.
  • Design your website around your users’ needs by keeping patient-centered content at the forefront of your site and content intended for healthcare professionals in a lesser position. 
  • Include just a handful of homepage buttons/calls to action (CTAs) to keep the next actions straightforward.

  • See proof of your hospital’s credibility.
  • Use authentic, unposed images—not stock photos.
  • Include credentials in your healthcare professional directory, including educational background, certifications, awards, etc. 
  • Spotlight your hospital’s high rankings in industry resources like the U.S. World News & Report Best Hospitals rankings
  • Incorporate patient testimonials and case studies.

  • Keep their personal information secure.

22 stellar examples of effective hospital web design

We’ve rounded up top hospital website design examples and the stand-out features that make each example successful. Explore each website to gather inspiration for your hospital’s website design. 

  1. Cleveland Clinic | Clear CTAs
  2. Mayo Clinic | Simple Search
  3. Colorado Health Foundation | Enhanced user experience
  4. The University of Kansas Health System | Prominent credibility markers
  5. Seattle Children’s Hospital | Compelling video
  6. Northwestern Medicine | Eye-catching branding
  7. St. Jude Children’s Research Hospital | Impact stories
  8. UCSF Department of Surgery | Intuitive user experience
  9. Emory Healthcare | Effective location browsing
  10. Boston Children’s Hospital | Powerful homepage hero image
  11. Gila Regional Medical Center | Multilingual capabilities
  12. Massachusetts General Hospital | User-friendly CTAs
  13. Memorial Sloan Kettering Cancer Center | Patient-first language
  14. Cincinnati Children’s | Convenient online payments
  15. McLean Hospital | Data transparency
  16. UCLA Medical Center | Authoritative content
  17. Cedars-Sinai Medical Center | Simple online donation page
  18. NYU Langone Hospitals | Convenient appointment scheduling
  19. Northside Hospital | Compelling statistics
  20. Saint Francis Health System | Attention-grabbing imagery
  21. The George Washington University Hospital | Online health risk assessments
  22. The Ohio State University Wexner Medical Center | User-friendly patient information

1. Cleveland Clinic | Clear CTAs

The homepage for the Cleveland Clinic, a top hospital website design example
  • Clear homepage CTAs address common patient needs (find a doctor, get directions, schedule an appointment).
  • A robust health library answers common medical questions and concerns.
  • The homepage emphasizes the hospital’s commitment to patient-centered care.

2. Mayo Clinic | Simple search

The Mayo Clinic homepage
  • The homepage search function makes it easy to research health concerns and conditions.
  • Users can explore robust biographies for all staff members to make informed decisions when choosing a doctor. 
  • There are options to schedule appointments online or by phone, with additional FAQs to make the onboarding process smoother.

3. Colorado Health Foundation | Enhanced user experience

Homepage of The Colorado Health Foundation website
  • The site is highly accessible; the Colorado Health Foundation worked with the web design experts at Kanopi to increase the site’s Lighthouse score (a measure of page performance and accessibility) to 95/100.
  • We also worked with the organization to streamline the top-level menu to the most important items, simplifying the user experience for visitors.
  • The homepage content cards simplify the user journey by speaking to visitors’ FAQs.

4. The University of Kansas Health System | Prominent credibility markers

Homepage for the University of Kansas Health System, a top hospital web design example
  • The hospital’s U.S. News & World Report ranking is featured on the homepage to demonstrate credibility.
  • The site makes it simple to find relevant news and events about the hospital by including links on the homepage.
  • Patients can easily request medical records, empowering them to access their health information.

5. Seattle Children’s Hospital | Compelling video

Homepage of the Seattle Children’s Hospital website
  • The homepage features a compelling video (that would be even better if it weren’t auto-playing to enhance accessibility).
  • The site also spotlights its high U.S. News & World Report ranking.
  • Families can access detailed information to prepare and feel more comfortable ahead of a visit.

6. Northwestern Medicine | Eye-catching branding

Homepage for Northwestern Medicine, a leading hospital web design example
  • The eye-catching branding uses the hospital’s color palette.
  • There are multiple ways to find locations by name, specialty, or location type.
  • Compelling patient stories and case studies showcase what it’s like to seek care at this institution.

7. St. Jude Children’s Research Hospital | Impact stories

Homepage for St. Jude, a top hospital website design example
  • The site features emotional impact stories about patient experiences.
  • Comprehensive articles and explanations of the hospital’s research demonstrate authority.
  • A simple online donation process with options to dedicate a gift in honor or memory of someone empowers visitors to show their support. 

8. UCSF Department of Surgery | Intuitive user experience

Homepage for UCSF Department of Surgery
  • Kanopi worked with UCSF to organize and reinvigorate their website, identifying user personas and reformatting the site for a more intuitive user experience.
  • Micro-interactions, transition animations, and soft shapes add visual intrigue without distracting or overwhelming users.
  • Imagery focuses on showing real people, adding authenticity and relatability to the site.
  • Our partnership earned multiple awards for user experience and health care services.

9. Emory Healthcare | Effective location browsing

Homepage for Emory Healthcare, representing one of the best hospital website designs
  • The primary homepage CTA (“Make an Appointment”) speaks directly to the most common user need.
  • How-to videos offer guidance for using the hospital’s patient portal.
  • Users can browse locations by care type or specialty.

10. Boston Children’s Hospital | Powerful homepage hero image

Homepage for the Boston Children’s Hospital website
  • The homepage hero image is compelling and its static nature makes it less distracting than a rotating image carousel.
  • Integrations with social platforms like Instagram give a unique feel to the homepage content.
  • Videos incorporated throughout the site provide information for families looking to book virtual or in-person appointments.

11. Gila Regional Medical Center | Multilingual capabilities

Homepage for Gila Regional Medical Center, a top hospital website design
  • The homepage features credibility markers such as ratings and awards from credible organizations.
  • Resources are available in both English and Spanish, increasing the site’s language accessibility.
  • The website sticks to the most relevant details for patients, avoiding overloading itself with confusing or distracting information. 

12. Massachusetts General Hospital | User-friendly CTAs

Homepage for Massachusetts General Hospital, a top hospital web design
  • The homepage buttons saying “Find a doctor,” “Appointments and referrals,” and “View our treatments” make it easy for patients to find what they’re looking for. 
  • A simple internal search function offers a convenient way to research conditions and treatments.
  • The site is available in multiple languages, making it accessible to a wider audience. 

13. Memorial Sloan Kettering Cancer Center | Patient-first language

Homepage of the Memorial Sloan Kettering Cancer Center
  • The homepage leverages patient-first language using “you” pronouns. 
  • The homepage has one hero CTA focused on patients’ needs (“Make an appointment”), keeping the page uncluttered and useful for visitors in a hurry.
  • The website features timely public notices for security incidents, keeping its community informed. 

14. Cincinnati Children’s | Convenient online payments

Cincinnati Children’s Hospital homepage
  • The homepage celebrates the hospital’s ranking of #1 Children’s Hospital in the Nation by U.S. News & World Report. 
  • The “I want to” CTA in the top menu allows users to quickly find the resources they need.
  • Clear billing options are outlined on the website, including convenient online, phone, and mail options. 

15. McLean Hospital | Data transparency

Homepage for McLean Hospital
  • Privacy incidents are highlighted directly on the homepage, empowering patients to understand potential threats to their personal data.
  • Treatment options are arranged by age, making it easier for visitors to find relevant information.
  • The hospital offers convenient online mental health webinars and courses for community members to feel more empowered and take control of their mental health. 

16. UCLA Medical Center | Authoritative content

Homepage for the UCLA Medical Center, a top hospital web design example
  • The hospital’s credentials are highlighted right on the homepage: “#1 in California and Los Angeles, ‘Best Hospitals’ National Honor Roll, 35 consecutive years” 
  • Users can translate the website into 10 different languages.
  • Visitors can search by location, provider, medical services, and clinical trials to find the practice that’s right for them.

17. Cedars-Sinai Medical Center | Simple online donation page

Cedars-Sinai Medical Center homepage
  • The hospital’s user-friendly internal search function is highlighted directly on the homepage.
  • The online donation page is streamlined and empowering, giving donors the option to donate to a specific area or give in honor or memory of someone.
  • The website uses clear statistics to highlight the organization’s positive impact and beneficial research. 

18. NYU Langone Hospitals | Convenient appointment scheduling

Homepage for the NYU Langone Health website, a top hospital web design example
  • Users can search doctors by specialty, condition, treatment, or name.
  • The homepage has clear links to the online patient portal.
  • Visitors can schedule virtual urgent care visits. 

19. Northside Hospital | Compelling statistics

Homepage for Northside Hospital
  • The homepage “I am” CTA makes it easy for visitors to self-select a user group that matches their needs.
  • The homepage also features compelling statistics speaking to the hospital’s positive impact.
  • The website’s patient stories use photos and direct quotes to convey patient experiences. 

20. Saint Francis Health System | Attention-grabbing imagery

Homepage for Saint Francis Health System
  • The homepage incorporates an eye-catching hero image. 
  • News articles feature the hospital’s high quality rankings from credible organizations.
  • Users can search for a provider by specialty, location, or insurance. 

21. The George Washington University Hospital | Online health risk assessments

Homepage for the George Washington University Hospital, a top hospital web design example
  • The homepage emphasizes the hospital’s awards and rankings, demonstrating credibility.
  • The site spotlights a wide variety of patient services, including spiritual care, language services, and access to medical records. 
  • Online health risk assessments help patients take charge of their health. 

22. The Ohio State University Wexner Medical Center | User-friendly patient information

The homepage for The Ohio State University Wexner Medical Center website 
  • The homepage CTA speaks directly to patients who may feel a sense of urgency, saying “When your illness or injury can’t wait, the choice is clear.”
  • The online Patient & Visitor Guide answers common patient FAQs to help visitors feel more comfortable with their stay. 
  • The site highlights the hospital’s commitment to health equity, including information about its roadmap and initiatives to achieve health equity. 

Features of successful hospital website design

Now that you better understand what your audience wants to see from your hospital website, let’s summarize the specific features your site should have to fulfill their needs. Successful hospital websites have the following elements: 

  • Information about location, parking, and other logistics
  • Staff/doctor directory
  • Comprehensive educational content covering medical and healthcare topics
  • Event calendar
  • Credibility markers (awards, certifications, credentials, etc.) 
  • Convenient appointment booking
  • Streamlined navigation
  • User-friendly internal search
  • Timeless look
  • Mobile-friendly functionality 
  • Accessible content 
  • Multilingual options
  • Security features for sensitive information (strong password requirements, two-factor authentication, etc.) 
  • Insurance information

Adapt these features to your organization’s unique branding and tone to create a consistent website that appeals to all user needs.

Work with Kanopi to optimize your hospital website

A hospital web design and development project is a major undertaking, and you need an experienced developer on your side to create a finished product that exceeds your audience’s expectations. Kanopi Studios is a reliable healthcare web design partner that will help you create the effective hospital website your community deserves.

Our services include:

  • User and stakeholder research
  • User persona development and testing
  • Content audit and strategy
  • Healthcare website design focused on user-friendliness and accessibility
  • Website development and maintenance

Hospital web design case study: The Linked Immunisation Action Network

The desktop and mobile versions of the Linked Immunisation Action Network website

Our partnership with the Linked Immunisation Action Network offers a helpful look into how we approach hospital and healthcare web design. The organization came to us needing to improve their website’s performance and usability—two important site aspects that are heavily impacted by design.

Focusing on high-traffic areas (the homepage and Tools and Resources section), we updated the backend code and fixed form and plugin issues. We also redesigned the Tools and Resources section to streamline user pathways, improve search functionality, and enhance visual design to increase engagement.

As a result, the site saw both desktop and mobile speeds improve as well as an accessibility boost. Read the complete case study here and explore our other recent healthcare projects to see how we take website design from ideas to reality. 

Wrapping Up

Remember: Investing in effective web design support upfront will help your organization achieve a high return on investment (ROI) for your project. It’s worth it to work with an expert who can guide the process from start to finish and implement best practices. 

Looking for additional healthcare web design support? Start with these additional resources: