Ensure long-term growth for your website with continuous improvement

If you’ve spent time looking for a website support partner, you’ll quickly realize that while there are a lot of options out there, they’re not all created equal. Keeping your goals in mind will help you find an agency with an approach that best meets your needs.

If you’re simply looking for software updates and security patches, there are a lot of options out there. But if you’re looking for a strategic partner to support your site, the search for the right fit can be a bit more challenging.

At Kanopi Studios, we cover the basics, but that’s just the beginning. Our support team focuses on continuous improvement and growth-driven design, ensuring long-term growth for your website. We can jump in at any stage of your site’s lifecycle to make sure you’re meeting your goals and getting the most out of your investment. And when it’s finally time for an upgrade, we can help with that too!

Here are a few details that set Kanopi’s support services apart:

Customer service is our #1 priority.

Our team goes the extra mile to provide stellar customer service. We’re here to make your life easier, regardless of the size of your account.  

Added value and strategic guidance

As part of your monthly support budget, you’ll gain access to experienced designers, user experience strategists, developers and more. When it’s time to go beyond bug fixes, you’ll have experts in your corner to help your site respond to changes in the market or shifts in your business priorities.

You’ll work with real humans!

Our full-time support team manages every detail of your account. We analyze incoming requests, make sure we have the details needed to get the job done right, and respond within an hour, all without a single bot in sight.  

A dedicated, senior-level team

Our support team focuses on support. We know that it takes a different set of skills, energy, and dedication to handle rapidly changing priorities and keep the issue queue clear. Our experienced team has identified and resolved nearly every issue imaginable. We encourage you to check out their bios so you can see their qualifications for yourself!

A partner you can trust

Kanopi Studios supports more than 135 active websites. Due to the great relationships we’ve built, we’re still working with some of the very first clients that signed on for our services. In fact, most of our work comes through referrals from happy customers. We welcome you to check out our five-star reviews and get in touch to learn more about ensuring long-term growth for your website.

Denise Beyer

Denise’s top priority is keeping communication channels open so all are on the same page with goals and expectations. Denise is a result oriented leader, highly motivated, organized and dedicated individual who thrives on a sense of accomplishment.

Natalie Semczuk

As Support Client Lead, Natalie works with clients to keep their sites running in tip-top shape. This entails working with the development team as they manage support requests, and making...

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