Have you ever wished you could access an entire website agency’s genius on an as-needed basis? Have you worked with website support agencies that were good at keeping your site running and your software up to date, but less able to ensure its continued success?
Web support is one of our strengths, mainly because we do it differently than other agencies. Support at Kanopi Studios is so much more than quick bug fixes and software updates; you’ll get access to an entire team of senior-level experts as needed, from user experience to design to development — all within a set monthly budget.
Here are some examples of design services you can get in support:
- Rethinking your navigation.
- Incorporating new branding (logos, colors, typography, theming, etc).
- Reimagining your homepage, increasing conversions, while keeping your software up to date.
The Kanopi team’s ability to offer a full range of flexible services is just one of the ways we go above and beyond to support our client’s needs.
Turning concepts into masterpieces
“Many of our clients start with great ideas of their own, and may even have sketches of what they are looking for,” says Denise Beyer, Director of Support. “Bringing a designer in to hear their ideas, learn about their goals, and ask the right questions always adds an extra level of creativity and polish to the final design.”
Even a small investment in design can help you save budget in the long run. A few quick design mockups can help teams evaluate options and think through solutions before they are built, ensuring that the work gets done right the first time.
Design-thinking supports user needs
Kanopi’s designers and user experience strategists collaborate with clients to analyze the challenges your users face and find the best solution to help solve them.
“If your users repeatedly call you for help with the same issue, or have a hard time finding information on your site, our user experience team members can help,” Denise says. “We’ve worked with nonprofits to help increase their donations, helped website users find answers to common questions, increased conversions for businesses, and much more.”
Making smart look and feel updates
The Kanopi design team also offers branding support, whether you need an updated logo, a fresh look on specific pages, or a re-skin for your entire website.
“Some of our clients work with outside branding agencies and just need their websites to fit a new look, and others look to our team to help them update their brand design,” Denise shared. “We meet our clients where they are and are available to help with whatever is needed.”
See our work in action
Below, we’ve included a few examples of design projects that our support team has completed for our amazing clients.
A redesigned homepage and new navigation for the Colorado Health Foundation
New, translatable page templates were designed to enhance the visibility of Colorado Health’s focus areas and priorities. This new design optimizes website real estate and standardizes design elements and components to ensure a cohesive and impactful presence. We also removed their complicated mega menu and introduced simple navigation with clear user journeys.
A reworked mega menu elevated TopBloc’s content and bolstered their identity
TopBloc recognized that users were getting stuck searching for content, so they came to Kanopi for a focused fix with their mega-menu. Based on user research, we crafted a revised UX strategy and meticulously reworked and renamed items in their information architecture, ultimately elevating their site’s content and bolstering their identity. Both Desktop and Mobile menus were redesigned and developed for a seamless flow and pages are accessible and clear.
An improved user experience for The Louis Riel Institute
Our redesign for the Louis Riel Institute website’s archives gives the site a fresh, modern look, complete with an updated color scheme and an intuitive layout that enhances the user experience.
A visual refresh for First Tee’s Partner Pages
A CRO audit led to the redesign of First Tee’s partner page. The project utilized existing block patterns and introduced a couple of new ones to enhance user engagement and conversion rates.
Impactful improvements to UCSF HIVE
UCSF Health Innovation via Engineering (HIVE) needed a new refresh of the homepage, navigation and people pages in order to better display and surface their content. An accessible video on the homepage adds interest while keeping the site WCAG compliant.
New functionality for The University of Michigan School of Information (UMSI)
Often our Support team is tasked with creating new pages using existing brand signals, and we did just that for University of Michigan. UMSI conducts research, builds solutions and prepares students to bridge people, information and technology. They needed a new section on the site that would be a centralized media center and newsroom to connect journalists and government officials with UMSI thought leaders and faculty experts. This included a section on “trending topics” which allows users to filter by topic to easily find faculty experts.
To further extend their media offerings, UMSI launched a new Podcast called, “Information Changes Everything.” For this new podcast, there needed to be website functionality to promote and share the information on each episode, as well as the written transcript following each episode.
Working with Kanopi’s support team
The Kanopi team looks at your site holistically, rather than as a series of tasks. When you work with us, you’re hiring a team of senior-level experts who are available on-demand to help with all types of website updates. And no job is too big or too small.
Ready to learn more? Contact us to discuss ongoing improvements for your website.
