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Trusted AI Services

AI that advances your mission, not just your technology.

When people ask ChatGPT, Gemini, or Perplexity who to trust—can AI find you, understand you, and recommend you?

Kanopi measures how AI sees your organization, pinpoints what matters most, and helps your people and content act on it—with confidence.

Talk to Kanopi About AI

Our Trusted AI offerings

Every organization begins in a different place.

Some need to understand how AI platforms perceive them. Others are ready to develop a broader strategy, prepare their people, establish governance, or implement practical solutions.

Our offerings are designed to meet organizations wherever they are in their AI journey.

  • AI Visibility Assessment

    Understand how AI sees and recommends your organization.

    Evaluates how leading AI platforms discover, understand, trust, and recommend you—with a baseline TAVI score, per-engine results, a peer benchmark, and a prioritized plan.

  • Trusted AI Roadmap

    Develop a practical strategy for responsible AI adoption.

    Identify where AI creates value, weigh the risks, decide what to build, buy, or integrate, and get a phased plan aligned to your goals.

  • Trusted AI Adoption Program

    Help your people succeed with AI.

    Move teams beyond experimentation with role-based AI literacy, accessible practices, workflow integration, and human-review guidance.

  • Trusted AI Governance Program

    Build the policies and oversight needed for responsible AI.

    Establish responsible-AI principles, acceptable-use and human-review standards, and governance roles your teams can actually apply.

Trusted AI Solutions

Beyond strategy and governance, Kanopi designs and delivers AI-powered solutions that address real organizational challenges:

  • Trusted Search and Knowledge Assistant — conversational search experiences grounded in trusted organizational content.
  • Content and Accessibility Accelerator — support content teams with drafting, editing, metadata, accessibility reviews, and editorial workflows.
  • Workflow Automation Accelerator — reduce repetitive work with appropriate human review and oversight.
  • AI Visibility Optimization — act on your TAVI findings through targeted content, technical, accessibility, authority, and structured-data improvements.
  • Custom Trusted AI Solutions — tailored AI applications, agents, copilots, and integrations for your unique goals and systems.

How we work

Organizations don’t need to begin with a large, high-risk AI initiative.

Most clients start with one of two strategic engagements.

Start with an AI Visibility Assessment when you need to know:

  • How AI platforms perceive your organization
  • Whether you are being cited or recommended
  • How you compare with your peers
  • What your TAVI score is
  • Which improvements should happen first

Start with a Trusted AI Roadmap when you need to know:

  • Where AI can create value across your organization
  • Which opportunities to prioritize
  • What to build, buy, configure, or integrate
  • What governance and accessibility considerations apply
  • How to plan implementation

From there, organizations may continue with:

  • TAVI Monitor
  • AI Visibility Optimization
  • Trusted AI Adoption Program
  • Trusted AI Governance Program
  • AI Solutions and Delivery
  • Managed AI Services

Our goal is to build confidence through measurable progress.

Measure your AI visibility with TAVI

The Trusted AI Visibility Index, or TAVI, is Kanopi’s proprietary measure of how well AI platforms discover, understand, trust, and recommend your organization.

The 0–100 index

  • Emerging0–20
  • Established21–40
  • Trusted41–60
  • Recommended61–80
  • Authoritative81–100

TAVI measures four connected dimensions. Each is weighted by how much it drives whether AI ultimately recommends you:

Can AI find you → understand you → trust you → recommend you?

Discoverability15% of score

Can AI platforms find, access, and process your content?

Understanding20% of score

Do AI platforms accurately understand who you are, what you do, and where your expertise lies?

Trust25% of score

Do credible third-party sources and authority signals give AI platforms reason to rely on your organization?

Recommendation40% of score

Will AI platforms recommend your organization when people ask relevant, unbranded, or comparative questions?

Every AI Visibility Assessment produces:

  • An overall TAVI score from 0–100
  • A TAVI maturity level
  • Four weighted pillar scores
  • Results for each AI engine tested
  • A competitive benchmark
  • Evidence-grounded recommendations

Two sides of AI readiness

Organizations now face two connected questions:

How should we use AI?

AI can help organizations increase capacity, improve service delivery, support staff, and streamline repetitive work—but only when it is introduced thoughtfully. Kanopi helps you determine where AI creates meaningful value, where it introduces risk, and where a traditional solution may be more appropriate.

How does AI see us?

People increasingly use ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews and AI Mode, Microsoft Copilot, and Grok to find information and evaluate organizations. These platforms interpret organizations, summarize their expertise, compare them with peers, and decide whom to recommend. Kanopi helps you understand and improve how you appear in these AI-generated answers.

What We Mean by Trusted AI

Trusted AI is artificial intelligence your organization can confidently stand behind.

It is:

  • Aligned with organizational values
  • Accessible and inclusive
  • Accurate and accountable
  • Secure and responsibly governed
  • Grounded in evidence
  • Designed to support people, not replace them
  • Sustainable and maintainable over time

Trusted AI isn’t about adopting every new technology. It’s about choosing the right opportunities and using AI to better serve your audiences.

How Trusted AI Creates Value

Trusted AI can help organizations:

  • Improve visibility in AI-generated answers
  • Understand how AI platforms characterize their organization
  • Increase content-production capacity
  • Enhance accessibility workflows
  • Improve constituent self-service
  • Reduce repetitive administrative work
  • Strengthen institutional knowledge sharing
  • Support staff with AI-assisted workflows
  • Establish responsible AI policies and practices
  • Measure whether AI investments are producing results

Why Kanopi

Many AI firms understand models.

Kanopi understands the organizations being asked to use them responsibly.

We work with higher education institutions, healthcare organizations, nonprofits, and cultural organizations that serve students, patients, donors, members, visitors, and communities.

For these organizations, success isn’t measured only by efficiency. It is measured by trust, inclusion, accessibility, visibility, and impact.

Kanopi brings together:

  • Proprietary AI visibility measurement
  • Evidence-grounded analysis
  • AI strategy and implementation
  • Drupal and WordPress expertise
  • Accessibility leadership
  • Content and information-architecture strategy
  • Governance-focused delivery
  • Long-term operational support

We help clients create AI strategies and solutions that are:

  • Useful and measurable
  • Accessible and inclusive
  • Accurate and trustworthy
  • Sustainable and maintainable
  • Aligned with organizational values

Successful AI adoption isn’t about deploying technology faster.

It’s about creating lasting value while maintaining the trust of the people you serve.

Ready to explore Trusted AI?

Whether you’re preparing for AI-powered search, evaluating organizational opportunities, developing responsible-use practices, or implementing an AI-powered experience, Kanopi can help you move forward with confidence.

Start by understanding where you stand—and where AI can create the most meaningful value for your organization.

Talk to Kanopi About Trusted AI